Integrating or importing offline sales data | Community
Skip to main content
E
e30powar
Level 2
August 12, 2019
Solved

Integrating or importing offline sales data

  • August 12, 2019
  • 3 replies
  • 4409 views

Very new to adobe analytics and trying to figure out how to load or pull in offline sales data to count towards our total revenue and orders. For example: In July we sold 10 widgets online for $100 total. But 5 more people filled out a form online and a sales rep sold them widgets for an additional 5 orders at $50 total. Adobe as is only can show $100 & 10 orders. How can I bring in the others to show TOTAL = $150 and 15 orders?

If it helps, the offline lead sales are completed in Salesforce. I saw something about bringing in customer attributes from our CRM but it seems like a data feed/data source would be easier?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Asheesh_Pandey

You can confirm this from adobe account manager.

As per Adobe:

Data Sources does not carry any additional fees beyond the standard server call. Server call charges apply only to full-processing data source types, where individual hits are sent in as rows of data. Traffic and aggregate level data sources do not incur additional costs.

3 replies

Asheesh_Pandey
Community Advisor
Asheesh_PandeyCommunity Advisor
Community Advisor
August 12, 2019

As you are using form submission to contact sales rep at a point of time you should use transaction integration. i.e.

1. Enable transaction id recording in adobe.

          Go to Admin > Report Suites > [Select Report Suite] > Edit Settings > General > General Account Settings.

          To see if Transaction ID Recording is enabled, navigate to Analytics > Admin > Data Sources.

          More Details: Add offline data | Transaction and customer integration

2. Set transactionID tracking at the same time user submit sales form.

3. Upload transaction id dimension and metrics. How see here : Transaction ID

Note: There will be additional fee to use a transaction id table and you have 90 days data to upload offline data after setting transaction Id) which can be extended with additional cost.

Thanks,

Asheesh

E
e30powarAuthor
Level 2
August 21, 2019

If our adobe license includes up to 3 customer attribution points from a CRM is this the method I should use and would it still be an additional cost?

Asheesh_Pandey
Community Advisor
Asheesh_PandeyCommunity AdvisorAccepted solution
Community Advisor
August 21, 2019

You can confirm this from adobe account manager.

As per Adobe:

Data Sources does not carry any additional fees beyond the standard server call. Server call charges apply only to full-processing data source types, where individual hits are sent in as rows of data. Traffic and aggregate level data sources do not incur additional costs.

Terms & ConditionsAccessibility statement

Loading footer...