Adobe Analytics

Hi, Is there a way i can see what is the impact of AI/chatgpt search?Can i see when there is an ai-agent visiting the website?

Hi,I am still trying to visualise and heading around myself how we can identify new bots using alert? We have dedicated variable called eVar1 to capture the IP address details.Business would like to know if there any abnormalities occurred for application start event. In everyday life, business or data analyst difficult to spend time for analysis the data whether those ip’s are real or bots. Instead business would like to get an alert on by email if any new bots triggered, so that analyst or business and go back to check the data what’s going on with particular IPs and then apply gatekeeper to stop fake numbers. We have an assumptions for daily/weekly numbers by average.addition to that would like to report Current week vs previous week // current day vs previous day where to see whether application start numbers inflated compare to previous day or week. Any inputs how we can address this

Hello,I'd like to create a segment where three events occur within a given time, but non-sequentially. It seems that if I want to add time-bound parameters, I have to add a then condition, but I really don't care which order they go in. So it could be:[ Event A, then Event B, then Event C ]  occur within 1 minute OR[ Event B, then Event C, then Event A ] occur within 1 minute OR[ Event C, then Event A, then Event B ] occur within 1 minute...and so forth Typing these questions out, I'm realizing I may have answered my own question. Should I just make a separate condition for each combination? 

Hello everyone,I'm coming to this forum with a quick question. Is there a way to natively identify users coming from Google via an AI Overview link? I notice that the default referrer for these visitors is Google, so they are categorized under natural search, which is not optimal. Since these links are sponsored by AI, is there a way to distinguish them from true organic traffic?Thank you.

Dear Community, The company I work for currently has several email senders configuered in Adobe AJO, this is due to the fact that we are a multibrand company, in addition to different communication purposes - invoicing messages are sent from financial subdomains, whereas CRM messages are sent from relationship subdomains; in addition, we also use AJO for HR internal communication with employees, using one subdomain, but three different email senders. This said, is there a way we can add the email sender and/or subdomains in CJA reporting? I am aware we can use derived field to perhaps achieve the same results, but having the sender/ subdomain in the data view would make life a way easier. I have checked both ajo_message_feedback_event_dataset and ajo_entity_dataset, but did not find any information about the email sender in them. Does anybody know how to add it in CJA? All the best!Filipe C. Freitas

Hi Community,If there is any API extension package available for the Adobe Client Data Layer (ACDL). If anyone has information or recommendations, I’d greatly appreciate your insights.ThanksKaruppiah

Hi everyone,I’m trying to set up a sandbox or demo account for Adobe Analytics via this link: https://business.adobe.com/resources/adobe-analytics-sandbox.html#roll-up-your-sleeves-and-explore-analysis-workspaceI’ve submitted the request form a few times, but I haven’t received any confirmation or follow-up email with access details. Has anyone else experienced this? Am I missing a step or doing something wrong?Any help or advice would be greatly appreciated!Thanks in advance 🙏

Hello, How do we set list variables for a mobile application given that we are using context data and processing rules? Thanks

Hi there, Just wondering if there's any official time expectation on when a file is uploaded via Data source FTP upload, versus via Data Insertion API. For example, if I upload a file / submit through Data Insertion API, how long can I expect to see the data show up in AA reports? Thanks. 

In the digital age, having a deep understanding of your customers’ journey is essential. Adobe Customer Journey Analytics (CJA) enables businesses to connect, analyse, and act on data from all customer touchpoints in real-time, making it easier to make data-driven decisions. Let's explore some of the most impactful features of CJA: Unified Cross-Channel AnalysisCJA connects various data sources—web, mobile, CRM, call centers—into one seamless view. With a unified dataset, businesses can understand customer behavior and gain deeper insights into their journey across different platforms. Freeform Analysis for FlexibilityCJA’s Freeform Analysis allows users to drag and drop data into customizable tables, charts, and segments. It’s a flexible and intuitive workspace that lets you build custom reports with ease. Data Views and Schema FlexibilityCJA allows users to create tailored Data Views, offering flexibility to structure data according to specific business needs. Teams can customize di

Hi,I would like to determine the duration between a user viewing the product section and subsequently clicking on the product card, assuming that both the product section viewed event and the product card click event are being captured. The objective is to calculate the time difference between these two events. Could someone kindly advise on how this can be accomplished within CJA?

Hi, I am looking to carry out Before After analysis wherein i want to compare users who used the new product(subset of larger product) post the launch, and what was their interaction to the larger product same time last year. Below is the screengrab of segment created, let me know if this would work?thanks

Hi,I have a question regarding eVar capturing when moving from mobile App to Web View. In our mobile app two pages Product Display Page(PDP) and Product Listing Page (PLP) will be converted to web view (The PDP and PLP running in website will be loaded inside mobile app). We want to capture App ID in these web view. So when moving from App to web view in query parameter APP ID will be passed. In Adobe Launch data element will be created for this app id. Now thing is that I want to create one rule which will capture appID  in eVar but this rule will trigger in both PLP and PDP page load and all the existing click action of PLP and PDP. So that I don't have to touch existing launch rules of these pages.Please suggest what to do.Thankyou.

In the Adobe analytics report, we observed that for some mobile app users, we are seeing huge spike in the Video Views numbers. Its like within 1 minute seeing 900+ video views. It was random and happening very few times in a month. It was not bot activity but due to bug in the the mobile app.I want to create a segment where I can detect such anomaly. I want to filter Visits/Visitor where within one minute, adobe report shows 300+ video views. Is it possible to create segment based on time range/period? 

Hi, I'm not able to schedule file export in workspace daily.When I'm selecting Today is the start day I got the end day is the same day and i can't select any future day? Did I miss anything?  Thanks

Hi, Is there a way to transfer the scheduled projects in adobe analytics from one user to another user? Thanks,Jane

Is there any documentation on how to implement the createStateObject for Custom Player State Tracking via Media Collection API? The current documentation links to https://experienceleague.adobe.com/en/docs/media-analytics/using/media-use-cases/player-state-tracking/standard-and-custom-states#custom-states on how to implement Custom States, but it looks like the resulting createStateObject documentation refers to iOS, Android, and Javascript and not the Media Collection API.iOS/Android: https://developer.adobe.com/client-sdks/solution/adobe-media-analytics/api-reference/#createstateobjectJavascript: https://adobe-marketing-cloud.github.io/media-sdks/reference/javascript_3x/APIReference.html#:~:text=%2C%200)-,createStateObject,-Creates%20an%20object 

I’m trying to find out and analyze users who engaged with a specific campaign (e.g., clicked on the CTA in email and visited website landing page) but didn’t buy immediately - instead, they made a purchase in a subsequent session. How can I build a segment in Adobe Analytics to capture this behavior across visits? Ideally, I want to isolate users who visited the landing page by clicking the CTA button which has a tracking code and then later made the purchase in a second visit which is not in the same session. Is this even possible to track it in adobe analytics?Thanks in advance!

I am attempting to submit GDPR request but the portal I use to do so (privacyui.cloud.adobe.io) no longer exists. I have confirmed that this is the data privacy portal Adobe advises using https://experienceleague.adobe.com/en/docs/audience-manager/user-guide/overview/data-privacy/data-privacy-requestsThis is quite concerning, as GDPR is time-sensitive.

Hello.I am receiving a daily report in pdf format as a report builder for Adobe Analytics. Today, I received the report in Excel, not in pdf format. With the warning below"The transition to adobe acrobat format was not completed within 15 minutes. This resulted in the file being in its original format." Please help if you know how to improve the error below.Thank you.

I have created a Calculated metric for a particular dimension using the function approximate distinct count. but the dimension count and the calculated metric do not match. jus wanted to check the reasons behind the same.    

  Surprise! Just when you were starting to get excited for Adobe Summit London I’m thrilled to announce the return of Analytics Rockstar to London! This fun session is sure to be a highlight, bringing together the brightest minds in Adobe Analytics to share their top tips and tricks. If you’ve attended Summit in-person or virtually before, then you might have witnessed this fun, fast-paced, and informative breakout session where real Adobe Analytics users share their top tips and tricks. At minimum - sign up for the Analytics & Appetisers event today!   Is 2025 the year you decide to climb up on stage to share your own special tips and tricks? To be considered for the Analytics Rockstar competition, you must submit your two best Adobe Analytics or Adobe Customer Journey Analytics tips using this online form. To give some context for the kinds of tips we’re looking for, here’s what each panelist presented at Summit 2025's Analytics Rockstar session:   Jeff Bloomer (S

Hi,We are using the Opt-in/Opt-out feature of AEP WebSDK, where the consent is stored in the kndctr_<ORG_ID>_consent cookie at the domain level. However, we have cookie banners implemented at the subdomain level and even at the country-specific level, which is causing some challenges.For example, we have a cookie banner on www.xyz.com. After giving consent, the cookie kndctr_<ORG_ID>_consent=general=in is stored at the .xyz.com domain level. Now, if the user navigates to stg.xyz.com, the same consent cookie is used and server calls are triggered even though stg.xyz.com has a separate cookie banner because the domain is still .xyz.com.Another case is that we have different cookie banners based on countries, such as www.xyz.com/ie and www.xyz.com/de. If a user visits one of these and gives consent, and then visits the other, server calls are made due to the shared domain .xyz.com.One solution we considered was to manually configure the cookie domain based on the cookie banner