I see this message com.adobe.media.analytics' is not enabled on current event (conditions not met) when implementing straeming media with web sdk | Community
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January 17, 2025
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I see this message com.adobe.media.analytics' is not enabled on current event (conditions not met) when implementing straeming media with web sdk

  • January 17, 2025
  • 1 reply
  • 454 views

 I see this message com.adobe.media.analytics' is not enabled on current event (conditions not met) when implementing straeming media with web sdk

I am able to sent dimensions like content lenght, content name, but I see no content start or media start even though  I set them up as true in my schema.

I see this message in the stream: 'com.adobe.media.analytics' however i see data in analytics. but not all of it. is it something related of how I am sending the event? I have enabled the datastream with media analytics. The report suite is enabled too for media. 

 
I can see the data in the console using the media.play.

I have a session started.

And I see no data 

I am using send event as play instead of using send media event. could that be the issue?

 

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Best answer by Harveer_SinghGi1

Hi @juan43 ,

I believe it is happening as you are using sendEvent instead of sendMediaEvent because the sendMediaEvent has Player ID (outside XDM) as a required field which is the media session unique identifier and in sendEvent this value might be missing hence the event not qualifying on edge when validated against media payload.

Cheers!

1 reply

Harveer_SinghGi1
Community Advisor
Harveer_SinghGi1Community AdvisorAccepted solution
Community Advisor
January 17, 2025

Hi @juan43 ,

I believe it is happening as you are using sendEvent instead of sendMediaEvent because the sendMediaEvent has Player ID (outside XDM) as a required field which is the media session unique identifier and in sendEvent this value might be missing hence the event not qualifying on edge when validated against media payload.

Cheers!