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reddy24097613
Level 2
July 28, 2020
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How to Join App and Web report suites

  • July 28, 2020
  • 2 replies
  • 948 views

How to join App and web (.com) report suites if the same user if switching between app and .com?

 

 

 

 

Thanks in Advance,

 

-Reddy

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Best answer by sucagarw

Hi,

 

With Adobe SDK implemented you can identify the visitor as a same visitor and  ensure that visitors are not identified separately as they move from the native to mobile web. However this works one way only from App to Web.

 

For implementing the same, you can follow below help document links.

iOS

Android

2 replies

sucagarw
Adobe Employee
sucagarwAdobe EmployeeAccepted solution
Adobe Employee
July 28, 2020

Hi,

 

With Adobe SDK implemented you can identify the visitor as a same visitor and  ensure that visitors are not identified separately as they move from the native to mobile web. However this works one way only from App to Web.

 

For implementing the same, you can follow below help document links.

iOS

Android

khurshid
Adobe Employee
khurshidAdobe Employee
Adobe Employee
July 29, 2020

One way to achieve this is to use a multisuite tagging to send the data to a global report suite from the app as well as the web site. You would need to make sure you have stitching the visitors from app to going to website and vice versa.

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