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sangeetas405914
sangeetas405914
July 27, 2016
Solved

Getting an error on creating participation metric

  • July 27, 2016
  • 3 replies
  • 1581 views

Hi Team,

I have tried to calculate participation metric but I am getting an error 

ERROR
 No data returned. Please submit this error id to Adobe Client Care for further diagnosis: d5562f11-d172-4c4b-8454-693e565712aa

 

 

Please have a look and let me know how can I rectify this.

 

Regards,
Sangeeta

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Best answer by jantzen_b

You'll need to open a ticket with Client Care. You can email clientcare@adobe.com or check out the support portal - https://experienceleague.adobe.com/?support-solution=General#support

 

3 replies

TanmayMathur
Adobe Employee
TanmayMathurAdobe Employee
Adobe Employee
July 27, 2016

Hi Sangeeta,

Welcome to the Adobe Analytics Community!

This error sometimes appears when the data has not been completely processed by the Analytics servers yet. Are you working on a recent data set? If yes, you can try doing that again after giving some time. 

Let me know if the error continues to appear. Thanks!

Tanmay

sangeetas405914
sangeetas405914Author
July 27, 2016

Hi Tanmay,

I am still getting a same error.

I am trying the new feature in metric (find attached screen shot) 

Thanks,

Sangeeta

jantzen_b
Adobe Employee
jantzen_bAdobe EmployeeAccepted solution
Adobe Employee
December 18, 2020

You'll need to open a ticket with Client Care. You can email clientcare@adobe.com or check out the support portal - https://experienceleague.adobe.com/?support-solution=General#support

 

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