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stefanies325986
Level 4
Oct 10, 2019 10:30 AM UTC
Solved

EU cookie rule on tracking consent

Hi there,

you might have heard that there will be a new EU regulation which means that the user needs to actively check a box before we can use any kind of tracking/analytics.

https://www.independent.co.uk/life-style/gadgets-and-tech/news/eu-cookie-rules-tracking-opt-in-privacy-security-german-court-a9127806.html

This is rather annoying because we collect no personal data at all.

Is anyone aware of ideas how to solve this issue?

Regards

Stefanie

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Pablo_Childe
Pablo_ChildeAccepted solution
Community Advisor
Oct 10, 2019 2:13 PM UTC

Hi the challenge is that certain types of data we collect today are considered private data. (IP) for example can be in certain cases.

Its important to work with your internal legal teams, have them clarify limitations. You also should update and check your own sites TOCs

The excuse of our data being anonymized and aggregative will likely not be sufficient.

I have started to capture the action itself of Warning cookie presented, and clicked. It will be a key measure to show the impact of this new potential mandatory data policy.

regards

14 replies

David_Jerome
Level 6
Oct 10, 2019 1:19 PM UTC

Hi Stefanie,

This was raised by our legal team this week.

Thanks


Dave

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David_Jerome
Level 6
Oct 10, 2019 1:20 PM UTC

Forgot to mention - I am keeping a close eye on this. At the moment our main defence to legal was that there are no large eCommerce companies doing it and that will should follow their lead for the moment.

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Pablo_Childe
Community Advisor
Pablo_ChildeCommunity AdvisorAccepted solution
Community Advisor
Oct 10, 2019 2:13 PM UTC

Hi the challenge is that certain types of data we collect today are considered private data. (IP) for example can be in certain cases.

Its important to work with your internal legal teams, have them clarify limitations. You also should update and check your own sites TOCs

The excuse of our data being anonymized and aggregative will likely not be sufficient.

I have started to capture the action itself of Warning cookie presented, and clicked. It will be a key measure to show the impact of this new potential mandatory data policy.

regards

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stefanies325986
Level 4
Oct 11, 2019 6:43 AM UTC

we have only got hashed IPs

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stefanies325986
Level 4
Nov 22, 2019 10:11 AM UTC

How about this option:

the problem seems to be the VisitorID in the Adobe cookies with which one could theoretically draw conclusions from the user.

However, almost all of our analysis are based on visits.

Would it be possible to switch from "Experience Cloud Visitor ID" to "Experience Cloud Visit ID"?

We would then switch all evars to "expire after Visit".

Can you tell me if it would be technically possible?

Of course we would not be able to do certain evaluations like the "Visit Number Report" but that might be better than losing data.

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Pablo_Childe
Community Advisor
Community Advisor
Nov 22, 2019 4:23 PM UTC

Hi sorry just to back track a bit...

What is the issue you are trying to fix?

Is it to avoid to have to show the pop up for cookie acceptance?

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stefanies325986
Level 4
Nov 26, 2019 7:56 AM UTC

Yes, some people say that we need to get the agreement on any cookies...

users should only be allowed to enter the website after telling us which cookies they accept and which not. This could mean that we would lose half of our analytics data (or more)!

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stefanies325986
Level 4
Nov 26, 2019 7:57 AM UTC

If the cookie is session-based, it might be treated like logfiles and logfiles are allowed. So we would not need any consent...

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stefanies325986
Level 4
Nov 28, 2019 7:40 AM UTC

... even better would be server-side implementation without any cookies!

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