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frankd55973318
frankd55973318
Level 3
December 12, 2017
Solved

Classify typed/bookmarked and referral traffic

  • December 12, 2017
  • 12 replies
  • 6453 views

Hi,

In some of our report suites, in our campaign reports (Campaign > Tracking code) we have a classification called Channel which captures the topline channels of our marketing activity like PPC, SEO, Email etc. These rules are set by the Classification Rule Builder. One of the topline channels is called Direct Traffic. Direct Traffic is a combination of typed/bookmarked traffic and all other referrer traffic (basically, all traffic without a tracking code).

This report suite was create about five years ago, before I joined the company, and the person who created it no longer works here. So, I am trying to figure out how they managed to classify traffic without a tracking code (there is no rule in the Classification Rule Builder for it). I've spoken to Adobe Customer Care and they've said it isn't possible, so I was hoping maybe someone in the community could help.

Thanks,


Frank

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    Best answer by PratheepArunRaj

    Hello Frank,

    The option i can think is via Classification Browser Import.

    If he has uploaded ~none~ key mapped with Direct Traffic, the unspecified category filtered out from Classifcation Rule Builder will be bucketed under Direct Traffic.

    Sorry, there might be some other way, but just to give some idea, I have posted my thoughts.

    Thank You!

    Arun

    12 replies

    Rydal_Williams
    Rydal_Williams
    Level 4
    December 12, 2017

    Hi Frank,

    There are several ways I can see this happening, can you send me a list of all your classification rules or screenshot, you may private message me if you will rather be discreet, I'll review and then we can walk our way backwards to other possibilities.

    frankd55973318
    frankd55973318Author
    Level 3
    December 13, 2017

    Here are the classification rules for the 'Channel' classification:

    PratheepArunRaj
    Community Advisor and Adobe Champion
    PratheepArunRajCommunity Advisor and Adobe ChampionAccepted solution
    Community Advisor and Adobe Champion
    December 13, 2017

    Hello Frank,

    The option i can think is via Classification Browser Import.

    If he has uploaded ~none~ key mapped with Direct Traffic, the unspecified category filtered out from Classifcation Rule Builder will be bucketed under Direct Traffic.

    Sorry, there might be some other way, but just to give some idea, I have posted my thoughts.

    Thank You!

    Arun

    Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
      frankd55973318
      frankd55973318Author
      Level 3
      December 13, 2017

      Thanks Arun.

      That is what I thought as well but Customer Care told me it was impossible to classify blank values (all the none values are blank in the importer because they have no tracking code).

      I might test this on one of our smaller sites.

      Thanks.


      Frank

      PratheepArunRaj
      Community Advisor and Adobe Champion
      PratheepArunRajCommunity Advisor and Adobe Champion
      Community Advisor and Adobe Champion
      December 13, 2017

      Dear Frank,

      I am 100% sure that we can classify 'None' or 'unspecified' values under the key mapping we define. Have done it for my clients and they are perfect. Cheers for your test practice.

      Thank You!

      Arun

      Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
        frankd55973318
        frankd55973318Author
        Level 3
        December 13, 2017

        Thankjs.

        To do this, do I just need to upload a file into the classification importer where the tracking code is empty and set a value in one of the classifications? for example:

        Thanks.

        frankd55973318
        frankd55973318Author
        Level 3
        December 13, 2017

        I uploaded the file above but got the follow confirmation message:

        It seems like it didn't work but I'm not sure.

        Did I do it correctly?

        Thanks.

        PratheepArunRaj
        Community Advisor and Adobe Champion
        PratheepArunRajCommunity Advisor and Adobe Champion
        Community Advisor and Adobe Champion
        December 14, 2017

        Dear Frank,

        Key should be ~none~ and not empty.

        Kindly re-upload and wait for 24 to 48 hours to see the result. Kindly do it in Development or Test Report Suite.

        Thank You!

        Arun

        Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
        frankd55973318
        frankd55973318Author
        Level 3
        December 14, 2017

        Thank you.

        Unfortunately, none of our test report suites have any data in them. Is there a quick, easy way to create a copy of an existing report suite with the data in it?

        Thanks,


        Frank

        PratheepArunRaj
        Community Advisor and Adobe Champion
        PratheepArunRajCommunity Advisor and Adobe Champion
        Community Advisor and Adobe Champion
        December 15, 2017

        Dear Frank,

        That is not easy. You need to contact Customer Care to do and it will involve time & cost(hopefully).

        Go ahead and try it in Production. Even if there is any issues, we can re-upload the classification.

        Thank You!

        Arun

        Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
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