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santoshs7514308
santoshs7514308
Level 3
March 20, 2020
Solved

Can you use Own ID and replace MCID

  • March 20, 2020
  • 2 replies
  • 3243 views

how can we have a custom solution than can help to manage the MCID my on org 

 

We wanted to have our own  ID and Adobe Analytics / AAM  etc  and also to all the respective systems  we have so we have unified ID in all the systems 

 

 

 

 

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Best answer by nikjohn1538
Hey it is possible with your Own ID (consists CRM ID, Customer ID). Read this article more useful information https://docs.adobe.com/content/help/en/id-service/using/id-service-api/methods/setcustomerids.html The process mentioned in above article to enhance the merge profiles in Adobe Analytics Do remember one thing that you will not allow to stitch the cross-device visits in AA.

2 replies

Andrey_Osadchuk
Andrey_Osadchuk
Level 10
March 20, 2020

You can set your own ID (aka declared ID, customer ID, CRM ID) together with ECID to map them to each other. Read this article https://docs.adobe.com/content/help/en/id-service/using/id-service-api/methods/setcustomerids.html

This will allow to enrich and merge profiles in AAM, to enrich data in AA.

 

However, this will not allow you to stitch the cross-device visits in AA. If that was the intention, consider either Customer Journey Analytics (if I am not mistaken this requires Ultimate SKU/ license) or use s.visitorID variable, but it's not recommended.

    nikjohn1538
    nikjohn1538
    March 24, 2020

    Hey it is possible with your Own ID (consists CRM ID, Customer ID). Read this article more useful information https://docs.adobe.com/content/help/en/id-service/using/id-service-api/methods/setcustomerids.html The process mentioned in above article to enhance the merge profiles in Adobe Analytics Do remember one thing that you will not allow to stitch the cross-device visits in AA.

    nikjohn1538
    nikjohn1538Accepted solution
    March 24, 2020
    Hey it is possible with your Own ID (consists CRM ID, Customer ID). Read this article more useful information https://docs.adobe.com/content/help/en/id-service/using/id-service-api/methods/setcustomerids.html The process mentioned in above article to enhance the merge profiles in Adobe Analytics Do remember one thing that you will not allow to stitch the cross-device visits in AA.
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