AEM and Analytics integration - Data not reported | Community
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Ricardo-33
March 24, 2023
Solved

AEM and Analytics integration - Data not reported

  • March 24, 2023
  • 1 reply
  • 2321 views

Hello, after integrating AEM with Analytics I can't see the data in Analysis Workspace. 

What I'm sending to Analytics is the pageName. I can see that in debugger the pathname is shown in the pageName variable, also, when I use /ss in the console network I can see the pageName value as well.

 

But when I check the Report Suite that I'm using for Stage there is nothing there. Any help is appreciated. 

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Best answer by Ricardo-33

Hmm... this is weird. So the data is being sent to AA, yet AA is not reporting on that collected data.

Do you use Processing Rules in your report suite? If so, could there be any rules that are accidentally overwriting your collected data?

If you have enabled bot blocking in your report suite, try disabling that too and see if that helps.

You mentioned that this is happening with your Staging report suite. But you also collect data in your Development report suite too, based on your earlier screenshot. Do you see data in that Development report suite?


I opened a ticket and this configuration solved the problem:

Now data is showing in the Report Suite:

 

1 reply

yuhuisg
Community Advisor
yuhuisgCommunity Advisor
Community Advisor
March 24, 2023

Verify that you are using the correct report suite in your Analytics extension.

Double-check that the report suite ID used in your /b/ss network request matches the ID of the report suite that you're using in your Analytics reports.

R
Ricardo-33Author
March 24, 2023

Yeah, I'm using the right Report Suite. The tag that is in the page matches the Staging Report Suite.

Data Collection:

AEM:

Analysis Workspace:


 

yuhuisg
Community Advisor
yuhuisgCommunity Advisor
Community Advisor
March 24, 2023

No no, you're still referring to your Launch / Tags setup. I'm referring to your Analytics setup.

In your last screenshot, I see that you're running a report from the "Koerber (Stage)" report suite, indicated by the dropdown at top-right of your screenshot. That is the report suite that you need to use in your Analytics extension inside Launch / Tags.

So first question: have you added the Analytics extension to your Launch / Tags property? And if so, have you set it with the appropriate report suites, in particular using your "Koerber (Stage)" report suite with the Analytics staging environment?

Reference: https://experienceleague.adobe.com/docs/analytics/implementation/launch/overview.html?lang=en

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