Unified Approval / New Document Approvals - Reviewer AND Approver Role (combined)

[brittanylang]

Hi there, 

I have been testing the new document approval / unified approval between the document and proof functionality. Has there been any talk about enabling a combined "Reviewer and approver" role rather than just either "Reviewer" or "Approver"? We have many situations where our approver needs to also make a comment prior to approving. I am assuming all of the capabilities in Proof HQ will eventually live there, but I have seen that not always be the case, so I wanted to check. 

Thank you! 

Brittany Lang 

Thermo Fisher Scientific 

[skyehansen · Accepted solution]

I've reached out to Adobe, and they'll put in a support issue. If this is affecting your work in any way, I'd suggest you submit a Support case as well, so that you can keep better tabs of its status.

It has not been my expectation or experience that Approvers would be unable to mark up a proof or make any sort of a comment, and the new behavior would definitely impact our adoption of it.

[brittanylang]

Thank you, Skye! Have a great day.  

[jbarron]

Hi @brittanylang - The unified approvals capability (as a reviewer or approver) allows you to comment either way. It's solely the difference of the action itself. If you are an approver you see the buttons "Approve, Approve with changes, Needs work" or if you are a reviewer - "Complete my review". So regardless the reviewer or approver should be able to make a comment just fine. If you are seeing otherwise, please share some screen shots for context.

[skyehansen]

thanks for the bump. I want to report that I've gone back to check this and the Comment button is definitely showing up now.

[brittanylang]

Thank you so much for the help on this! We are excited about where things are going with unified approvals and this was the last heavy concern. Have a wonderful day!