My company has Request/Issue Queue's set up for users to request services from different areas. Currently our Queue's are set up by Department. My issue is where two people from different Departments actually work together on a certain type of request, but both people are in different request queue's. Meaning they do not have access to each other's request queue. What is the best way for them to work together on this "request" and both departments can see the task(s) in reporting and also, both of them would need to see any open tasks assigned to them on their home page.
