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Custom Form in request queue - Subject field deactivation, or renaming, or at least a label

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Level 10

11/24/23

Description - As the subject field is mandatory and Adobe does not provide the possibility to deactivate it, it would be good to be able to rename this field or modify the label

 

Why is this feature important to you - The name subject is not enough for a briefing form and this name does not make sense for all briefings. This leads to misunderstandings.

 

How would you like the feature to work - The best solution would be to be able to deactivate this field, the others would be to be able to rename it or at least setup a label / instructions for it.

 

Current Behaviour - not possible

1 Comment

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Level 3

2/13/25

I agree this is crucial for our external stakeholders to understand what they should add in the subject line. Currently, we have to have a secondary title custom field and it is confusing to requestors. It is also frustrating for the triage team and assignee.