Expand my Community achievements bar.

Don’t miss the Workfront AMA: System Smarts & Strategic Starts! Ask your questions about keeping Workfront running smoothly, planning enhancements, reporting, or adoption, and get practical insights from Adobe experts.

[Event Follow-Up] Inside Mayo Clinic: How Workfront Fusion Helps the Humans - October 16, 2025

Avatar

Employee Advisor

Screenshot 2025-10-16 at 12.09.36 PM.png

Hosted in partnership with Tia Calvert and Matt Lien of Mayo Clinic, this session provided an inside look at 6 different use cases for how Mayo Clinic is transforming the way they work: 

  • The request-to-project conversion automation reduces manual work by automatically applying templates and updating task details based on form entries
  • Internal chargeback automation connects Workfront to Oracle through Fusion, automating expense transfers between departments with 80+ required fields
  • Excel file processing automation creates Workfront issues from shared drive files, handling 3-300 daily error records and routing them to appropriate teams
  • Workfront to ServiceNow integration enables seamless ticket creation and bidirectional updates between systems while keeping teams in their preferred platforms
  • Project naming automation ensures consistency by automatically formatting names with program information and current year
  • Login notification system monitors license usage and alerts business leaders about inactive users over 90 days

Watch the on-demand recording HERE and download a copy of the slide deck HERE.

Fusion takes time and practice to learn, so if you're just getting started, complete the (free!) Fusion Training on Experience League  and if budget allows, consider signing up for the 3-day instructor led boot camp ($), Manage Connections and Workflows in Adobe Workfront Fusion. Another great resource is the article, Currently Available Workfront Fusion Templates. 

You also have peers on the Experience League Community to help along with a handful of free events coming up where other customers will share their Fusion use cases. Be sure to check the Events page on Experience League to register.

0 Replies