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May 21, 2024
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Problems with sending an audience that was created from a CSV file

  • May 21, 2024
  • 1 reply
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Hello everyone

 

I'm currently trying to send an audience created from a CSV file from RT CDP to a  POS destination. When I make the audience with the option "Import audience", this action automatically creates an dataset and a adhoc schema which i can't activate to profile. When I try to send this audience to the destination it shows an error saying that the dataset is no activated to profile. How can I activate this imported audience? or how can i activate this dataset to profile to commit my sending ?. Thanks a lot. I look forward for your answers.

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Best answer by DavidRoss91

Hi @juanorozco_96 

When enabling for profile, have you enabled the schema first and then attempted the dataset? Or are you having issues even getting that far?

David

1 reply

DavidRoss91
Community Advisor
DavidRoss91Community AdvisorAccepted solution
Community Advisor
June 10, 2024

Hi @juanorozco_96 

When enabling for profile, have you enabled the schema first and then attempted the dataset? Or are you having issues even getting that far?

David

Level 2
January 30, 2025

Hi @davidross91,

I'm having this same problem. When I import an external audience created from a CSV file, it automatically creates an adhoc schema and dataset. When I view the schema, there is no way to enable it for profile. Other schemas that I create manually do have the option available, but the adhoc schemas that get created through importing audiences via csv do not appear to have the option. Any assistance with this would be greatly appreciated.

Mike

Level 2
January 30, 2025

Ooooo! Even better then if they're known in AEP already!

Here's the workaround we did in our envrionment to get around it. 

We have an event schema and dataset that we titled something to the effect of "Custom Lists". It is an event schema, that has nothing on it other than the Primary ID, and a field called customListGroup.

You can than do that local file upload to this dataset, and when you do the mapping, make sure you add a custom _id (I usually make it a SHA256 of some of my other fields concatted together), and then map your timestamp, custom list group and Identifier. Than all you need to is make your audience whatever you upload for your custom list group and just like that you have a totally scalable solution! 


Innovative solution!

For the audience creation, I'm currently using segment builder to hunt for the new customListGroup field under events in the UI but not seeing it yet. Will keep digging, thanks for the suggestion!