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November 19, 2024
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Map payload attributes to destination

  • November 19, 2024
  • 1 reply
  • 935 views

Hi,

 

I uploaded an audience using a CSV file, and also added some other fields as payload attributes. I want to send that audience to a destination (in this case, Marketo Engage). I want to activate the audience and the payload attributes, and from what I read in the documentation, this is possible.

 

However, when mapping the fields, I'm unable to find any payload attribute. Is there any previous setting to enable payload attributes for activation? 

 

https://experienceleague.adobe.com/en/docs/experience-platform/segmentation/faq#where-can-i-activate-externally-generated-audiences-to

 

Thank you!

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Best answer by RenatoZu

@renatozu I'm asking around internally, I will update if I get some additional info for you.

If urgent please raise a Support ticket with the audience and .csv file so the team can take a closer look.


Hi @tof_jossic , just received a reply from Adobe support team about this, it's not possible to activate payload attributes to Streaming Destinations.

 

Thank you for following this up.

1 reply

Tof_Jossic
Adobe Employee
Adobe Employee
November 20, 2024

@renatozu Hello! Can you check this older post to see if that helps?

RenatoZuAuthor
November 20, 2024

Hi @tof_jossic ! Not really to be honest, because in the documentation it's mentioned that payload attributes are not part of the customer profile, and the older post suggest ingesting the attributes and enable them for profile.

 

The idea will be to use the payload attributes, as they are, contextual attributes, that should not remain in the individual profile, and activate them through destinations.

Tof_Jossic
Adobe Employee
Adobe Employee
November 26, 2024

@renatozu I'm asking around internally, I will update if I get some additional info for you.

If urgent please raise a Support ticket with the audience and .csv file so the team can take a closer look.