Error code meaning --> ACTBTC-1000-400

[mansibedi]

Hi Team, 

I created a streaming Segment in CDP, Activated it to a Destination : named : Test_MyRef_GetSupportFormStart 

Set it up Incremental every 3 hours. The first full load run failed with the error code : ACTBTC-1000-400

Description for the Error in Monitoring is as attached. 

Is this a general Error? Because the next cycle after 3 hours of incremental activation was successful. Please suggest. 

Thanks,

Mansi Bedi 

[brekrut]

Can you copy and paste the error message to the thread?  The image appears to be unreadable.

[Barry_Mann]

 ERROR CODERECORD COUNTDESCRIPTION

ACTBTC-1101-400

-

An internal Platform error has occurred. The dataset does not contain any data or the dataset format is not supported. The error is Table not provisioned for dataset: 65ddd012460c202ca00b7782 at abfss://gen1@datalakeilv6ipb7n73a8e7p.dfs.core.windows.net/platform/65ddd012460c202ca00b7782. To prevent this error either add data to the dataset or specify withAutoProvisionTableEnabled(true) when calling this operation. The data export parameters are flowId=0f8987aa-9dfc-4f27-8c75-ba91b5bf4275 datasetId=65ddd012460c202ca00b7782. Please check the dataset content and try again. If the problem persists, please contact customer support.

[Tof_Jossic]

@Barry_Mann @brekrut from the backend, dataset 65ddd012460c202ca00b7782 is a web Experience Event dataset. It is not profile-enabled and also appears to be empty.

[brekrut]

if the dataSet 65ddd012460c202ca00b7782 is not enabled for profile this would explain the dataflow error message. The error message does indicate it was enabled for profile at one point. 

I would open a ticket with support as this dataSet is not part of the UPS and the export dataflow is expecting this dataSet to be present.

[Barry_Mann]

[brekrut]

Can you please provide the details for dataSet

65ddd012460c202ca00b7782.

I am curious if this is the Profile Export or Snapshot dataSet in the Adobe RTCDP environment.

[brekrut]

The error message is interesting because the activation dataflow will look at UPS enabled dataSets.

Was dataSet 65ddd012460c202ca00b7782 enabled for profile initially and then removed from profile?

[Barry_Mann]

try this :

 ERROR CODERECORD COUNTDESCRIPTION

ACTBTC-1101-400

-

An internal Platform error has occurred. The dataset does not contain any data or the dataset format is not supported. The error is Table not provisioned for dataset: 662fa11be36e4b2c9eaa1727 at abfss://gen1@sndbx2humvu6dmhho85kd7yz.dfs.core.windows.net/platform/662fa11be36e4b2c9eaa1727. To prevent this error either add data to the dataset or specify withAutoProvisionTableEnabled(true) when calling this operation. The data export parameters are flowId=8fee1f4b-5d37-4ec1-bfb8-dea6d180cc1e datasetId=662fa11be36e4b2c9eaa1727. Please check the dataset content and try again. If the problem persists, please contact customer support.

[Tof_Jossic · Accepted solution]

@Barry_Mann This is for a different sandbox but I see no trace of that dataset (662fa11be36e4b2c9eaa1727) in our tools:

This dataset could not be found. It either does not exist or it may have been deleted.

At this stage, based on the initial error 'message=An internal Platform error has occurred', I'd advise you to reach out to the Support teams by raising a ticket. They can create an access / impersonation request to deep dive into this issue as it happens and will relay to our Engineering teams if further verification is needed.