Determine Global Evaluation Job times in Adobe AEP

[AlokLa]

In Adobe AEP, Is there any way to find the average global evaluation job times over the last 12 months ?

[DavidRoss91]

Hi @AlokLa 

You could use the segment jobs API to fetch the data you need. I believe it will be a bit of a manual process to retrieve that data and then calculate the average. I know the UI only currently supports 30 days of data. 

[_Manoj_Kumar_]

Hello @AlokLa  

On paper, it might sound like a good idea to look at last 12 months avg time to schedule the global evaluation but there are a lot of factors that might affect this. For eg. the increase in data point ingested in platform, no of audiences and merge policies.

[DavidRoss91]

I agree with @_Manoj_Kumar_ as well. Total profile count increasing over time will also affect the timing.

[AlokLa]

Thank you @_Manoj_Kumar_ and @DavidRoss91 

I understand and agree as well. 

Thats exactly the reason behind why we wanted to perform this operation in the first place.

We want to analyze how the extra profiles added are contributing, etc.

[AnkitJasani29]

Hi @AlokLa ,

1. Segmentation Service API (Adobe I/O)

Adobe AEP provides the Segmentation Service API, which allows you to retrieve detailed job information including:

• Segment evaluation job start and end times

• Job status and type (batch or streaming)

• Evaluation duration (can be calculated)

Example Steps:

• Use the Segmentation Jobs API to list jobs: GET /segment/jobs

• Filter by date range to cover the last 12 months.

• For each job, use the startTime and endTime to calculate duration.

• Aggregate and compute the average evaluation time.

This method provides accurate raw data, but requires scripting or automation (e.g., using Python, Postman, or Adobe I/O runtime).

2. Query Service (if job logs are ingested into datasets)

If your organization is tracking segment evaluations or ingestion metrics in datasets, you can use Adobe AEP Query Service to run SQL queries:

SELECT
AVG(DATEDIFF(second, startTime, endTime)) AS avg_eval_time_seconds
FROM
segment_evaluation_logs
WHERE
startTime BETWEEN '2024-04-01' AND '2025-04-01'

This assumes you have a dataset (e.g., segment_evaluation_logs) populated with evaluation job metadata.

3. Adobe System Monitoring Dashboards (Limited Availability)

Some organizations have access to Adobe’s Monitoring UI within AEP, which may include:

• Segment job throughput
• Error rates
• Evaluation durations (limited to recent weeks)

However, this UI generally does not support 12-month historical views unless you have custom logging or dashboard integration (e.g., via Adobe Launch or Datastreams to external storage).

4. Adobe Customer Care or Technical Account Manager (TAM)

If you do not have API access or logging in place, the Adobe support team may be able to:

• Query internal telemetry

• Provide reports on segment evaluation performance

This is often used by enterprise customers for performance reviews or quarterly audits.