Question

Custom personalization with attributes does not export Profile atributes

Forum|Forum|3 months ago
September 30, 2025
1 reply
854 views

We have configured the destination and mapped some attribues:

The flow was as following:

1. Created a audience

2. Created a profile

3. Send an event that qualified the profile for the audience

4. Checked the audienceMembership

5. Sent a pageView via Web SDK and received this response:

As you can see, there are no profile attributes, which are populated in the Hub profile:

P.D. We are trying the Edge Network API call in the DEV Sandbox, just in case it is relevant.

Real-Time Customer Data Platform

M

mdonke

Hello Gigi,

I don't think profile attributes will come via WebSDK.

You need to use Edge Network API calls in an authenticated context.

https://experienceleague.adobe.com/en/docs/experience-platform/destinations/catalog/personalization/custom-personalization

GigiCotrutaAuthor

Thank you, @mdonke

You are totally right. I tried the interaction API call and I got this response:

I was expecting the segmentMembership and the attributes, but I can't see those. Did I forget to toggle anything? Any idea of what could be possible happening?

DavidRoss91

Community Advisor

Hi @gigicotruta I think maybe you are needing this documentation?

Look up edge profile attributes in real-time | Adobe Experience Platform

or potentially this curl:
curl --location 'https://platform.adobe.io/data/core/ups/models/Profile/edge/entities?schema.name=_xdm.context.profile&entityId={{infohere}}&entityIdNS={{infohere}}&liveDataMode=SEPARATE' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer' \
--header 'x-api-key: \
--header 'x-gw-ims-org-id: \
--header 'x-sandbox-name: '

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