Can't change the identityNamespace while creating an ExperienceEvent audience. | Community
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arun_97
Level 2
July 12, 2024
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Can't change the identityNamespace while creating an ExperienceEvent audience.

  • July 12, 2024
  • 5 replies
  • 1188 views

Hello All,

 

Does anyone know how to change the identity namespace while creating an audience (Experience Event)? We are using WEBSDK to collect data from an e-commerce website. We provided the _id.map (mazid) in adobe Data Collection, and while creating, we change the identity namespace to a different one. However, it still shows the previous identity namespace.

Can anyone help me out?

 

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Best answer by GigiCotruta

Hello, @arun_97, 

I just wanted to point a few things: 

1. In the photo you send us, in the ID field, the email_id has an empty space, you might want to fix it as data elements are sensitive. 

2. Instead of using the identityMap custom field, you might use custom code, in our investigations, we found that it works much better. It also gives you more flexibility. You might want to use it in the SetConsent rule alongside a Consent Custom Code that you can find in this documentation: https://experienceleague.adobe.com/en/docs/experience-platform/xdm/data-types/consents#prerequisites

Regarding the change of the name, sometimes, as the data is new to the platform, in this case the new name, AEP takes some time to update the UI in the audience builder. Luckily, by now, you have already solved this problem. 

I hope this solved your problems.

5 replies

Indra-2
Community Advisor
Indra-2Community Advisor
Community Advisor
July 12, 2024

Ideally ECID would be your primary identity .. data collected with web sdk is an exception to the typical of labeling identity fields in the schema . Web sdk uses the identity map to label identities on the implementation side and thus we’ll determine the identities of the Luna web events schema when we implement the websdk on the Luna website 

 

the above is available in map identities documentation 

 

 

 

 

this is from the map identities documentation 

    Indra-2
    Community Advisor
    Indra-2Community Advisor
    Community Advisor
    July 12, 2024

    @Anil_Umachigi and @abhinavbalooni 

    please advice 

      Anil_Umachigi
      Adobe Employee
      Anil_UmachigiAdobe Employee
      Adobe Employee
      July 13, 2024

      @arun_97 could you add more context, i.e how are you sending the id (mazid) via experience event? is this via identity map? a custom namespace created and the dataset enabled for profile? 

       

       

        A
        arun_97Author
        Level 2
        July 17, 2024

        Hi @anil_umachigi 

        Yes, we are mapping the %email_id% as id_map in data collection, and the identityNameSpace (individual cross-device ID) is created as mazid. The datasets are also enabled by those profiles. Recently, I changed the identityNameSpace to Marzzid, but it still shows the previous identity as mazid when creating an audience.

         

          GigiCotruta
          GigiCotrutaAccepted solution
          Level 4
          July 30, 2024

          Hello, @arun_97, 

          I just wanted to point a few things: 

          1. In the photo you send us, in the ID field, the email_id has an empty space, you might want to fix it as data elements are sensitive. 

          2. Instead of using the identityMap custom field, you might use custom code, in our investigations, we found that it works much better. It also gives you more flexibility. You might want to use it in the SetConsent rule alongside a Consent Custom Code that you can find in this documentation: https://experienceleague.adobe.com/en/docs/experience-platform/xdm/data-types/consents#prerequisites

          Regarding the change of the name, sometimes, as the data is new to the platform, in this case the new name, AEP takes some time to update the UI in the audience builder. Luckily, by now, you have already solved this problem. 

          I hope this solved your problems.

            _Manoj_Kumar_
            Community Advisor
            _Manoj_Kumar_Community Advisor
            Community Advisor
            July 29, 2024

            Hello @arun_97  You can follow the example given on this page.

            https://experienceleague.adobe.com/en/docs/experience-platform/web-sdk/identity/overview#using-identitymap

                 Manoj     Find me on LinkedIn
              kautuk_sahni
              Community Manager
              kautuk_sahniCommunity Manager
              Community Manager
              September 16, 2024

              @arun_97 Did you find the suggestions helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

              Kautuk Sahni
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