Hi,
I am inserting an opt out landing page in the email content getting the below error in AJO.
{
"journeyVersionUid": "2e250d08-bc2c-42ef-8245-6728bfae2734",
"orgId": "C73F174362AB26490A495EC6@AdobeOrg",
"error": [
{
"Email": {
"type": "https://ns.adobe.com/aep/errors/CJMMAS-2001-200",
"title": "The opt-out link is not present in the email body.",
"status": 200,
"report": {
"additionalContext": {
"errorLevel": "WARNING",
"variantId": "787df205-9b0f-4237-b370-30e6e6ea1d7c",
"variantName": "",
"source": "MESSAGE",
"channel": "email"
How do I solve this?
Thanks
Monika
Solved! Go to Solution.
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It is a warning “The Opt out link is not present in the email body” and will not break the publishing flow.
If landing page url is used as an optout url, then the above warning is shown as there isn't a way to recognize whether customer is using landing page for optout or not (mainly because of the href not being available in case of landing page scenario when used as an opt out link)
Landing page URL
<a class="arc-link" data-nl-type="landingPage" style="color:rgb(150, 156, 170);text-decoration:underline;" data-landingpage-id="79e58793-d199-44e8-86a6-3d23af76cd44" id="acr-link-48666577" data-tracking-type="OPT_OUT"><p style="text-align:center;"><span style="font-size:14px;">Click here to unsubscribe from further email communications</span></p>
Opt out URL
<a class="arc-link" data-nl-type="unsubscription" style="color:rgb(150, 156, 170);text-decoration:underline;" id="acr-link-48666577" href="<landing_page_url>" data-tracking-type="OPT_OUT"><p style="text-align:center;"><span style="font-size:14px;">Click here to unsubscribe from further email communications</span></p>
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I tried to test my journey in test mode, and it was working fine and then published the same and worked as expected as it was a warning not an error.
Thanks @SatheeskannaK.
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Got it. I didn't realize that's just a warning rather than an error.
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It is a warning “The Opt out link is not present in the email body” and will not break the publishing flow.
If landing page url is used as an optout url, then the above warning is shown as there isn't a way to recognize whether customer is using landing page for optout or not (mainly because of the href not being available in case of landing page scenario when used as an opt out link)
Landing page URL
<a class="arc-link" data-nl-type="landingPage" style="color:rgb(150, 156, 170);text-decoration:underline;" data-landingpage-id="79e58793-d199-44e8-86a6-3d23af76cd44" id="acr-link-48666577" data-tracking-type="OPT_OUT"><p style="text-align:center;"><span style="font-size:14px;">Click here to unsubscribe from further email communications</span></p>
Opt out URL
<a class="arc-link" data-nl-type="unsubscription" style="color:rgb(150, 156, 170);text-decoration:underline;" id="acr-link-48666577" href="<landing_page_url>" data-tracking-type="OPT_OUT"><p style="text-align:center;"><span style="font-size:14px;">Click here to unsubscribe from further email communications</span></p>
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