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shifting Mbox cookie - from one domain to another

gaureshk3014423
Level 8
Level 8

Hi everyone,

can anyone tell me, how I can shift mbox cookies from one domain to another?

for eg.

If my existing mbox cookie were saved in my.com, now we have to change it to mydomain.com (cookies - mbox, at_check, mbox_edge)

 

Thanks in advance,

Gauresh. 

3 Replies
sonalid49327489
Level 2
Level 2

Hi Gauresh,

I have the same issue. Did you find any solution to it?

 

Andrey_Osadchuk
Community Advisor
Community Advisor
I do not think it's possible to shift cookies. However, if you are using a Customer ID (aka declared id), the profile attributes will keep working on a new domain.