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SOLVED

Incomplete Recommendations

antoniomillan
Level 1
Level 1

Hi all!


We are trying to create a recommendation criteria to show the 20 most visited articles in a certain category.


Everything is logically based on the Popularity - Most Visited recommendation key, but after testing it with the design template, we never got the full 20 articles (not even activating the backup options). We get 2,3, 4 ... but never in full.


Is there a way to get a simple list of 20/30/40... most visited articles of any category?


Why don't the activated backup options complete the design template with any entity of the same category?


Thanks in advance.

 

2.JPG

1 Accepted Solution
gaureshk3014423
Correct answer by
Level 8
Level 8

How long you have been running recommendation? 

Also, please check if entity.id is getting passed for all the blog pages of various categories.

Have you made any custom changes in most viewed article criteria?

 

View solution in original post

4 Replies
gaureshk3014423
Correct answer by
Level 8
Level 8

How long you have been running recommendation? 

Also, please check if entity.id is getting passed for all the blog pages of various categories.

Have you made any custom changes in most viewed article criteria?

 

View solution in original post

antoniomillan
Level 1
Level 1

Hi! The recommendation has been running for several months.

There is no filter within that criteria, just:

* Key recommendation: Popularity
* Recommendation logic: Most visited

The backup recommendations is enabled, but it still does not fill all the slots and for some categories results are distressing.

 

Best regards.

ryanr701
Employee
Employee
@antoniomillan, Can you also validate that the entity.id is getting passed to Target for all article pages?