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How to find the segment IDs from mbox trace


Level 1

I'm trying to use mbox trace to troubleshoot a campaign. It's showing me a list of matched and unmatched segment IDs, but I can't figure out which segments they correspond to. The AAM segment ID of the segment I've put on the campaign doesn't come up in the list of evaluated segments.


Are the IDs supposed to match the AAM Segment ID in the audience library? If so, is there a way to search by ID without opening up each one individually? If it's not the AAM Segment ID, where can I find the segment ID? 


Alternatively, is there a way to get console to show what the segment name is?

2 Replies




Thanks for reaching out. Unfortunately this is not yet available but would make for a great feature. I have already requested this feature here: If you would like to see this make its way into the product sooner, please vote on it by clicking the Like button for the Idea.