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SOLVED

For newly created campaigns under a workspace, can we target Custom Audience by default  ( and not ALL VISITORS) ??

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For newly created campaigns under a workspace, can we target Custom Audience by default  ( and not ALL VISITORS) - is it possible ?

 

Quick Background :

  • By default, the Adobe Target campaigns target "ALL VISITORS" audience when the campaign is newly created. 
  • ALL VISITORS would imply that Production Customers, QA/Internal Customers would all be targeted by default in our case - I believe this is the case with most of us. 
  • The developer should then manually reset the audience to target specific environments/audience before activating the campaign.
  • This has caused/is causing issues where-in newly created/half-cooked campaigns are being erroneously targeted for Production Audience. 

 

Query:

Is is possible to set a template / default audience for all the campaigns under a workspace to target a specific custom audience rather than ALL VISITORS ?

OR Any ideas to achieve this from the application code or any target configuration ? 

FYI - Ours is a web application. 

 

@adobe_support @adobetargetpro

1 Accepted Solution

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Correct answer by
Administrator

[1.19.22 Adobe Target Community Q&A Coffee Break Answer provided by @Jon_Tehero :

----------------------------

Hi @rahult_raghunandanan,

 

Thank you for your question. We don't have a way to default the audience (of a given workspace) to a specific audience. However, using our "host" and "environments" features, you are able to classify which domains or subdomains are associated with a given environment. Then when you launch an activity, traffic from pre-prod environments does not muddy the results of the test.

 

You can also use the "properties" feature to be very specific about where a user is able to push tests lives. When combining environments and properties, you have a lot of flexibility in how and where the practitioners can publish. 

 

I hope that helps!

----------------------------

Check out the entire 1.19.22 AT Community Q&A Coffee Break discussion thread for more insights on related topics

1 Reply

Avatar

Correct answer by
Administrator

[1.19.22 Adobe Target Community Q&A Coffee Break Answer provided by @Jon_Tehero :

----------------------------

Hi @rahult_raghunandanan,

 

Thank you for your question. We don't have a way to default the audience (of a given workspace) to a specific audience. However, using our "host" and "environments" features, you are able to classify which domains or subdomains are associated with a given environment. Then when you launch an activity, traffic from pre-prod environments does not muddy the results of the test.

 

You can also use the "properties" feature to be very specific about where a user is able to push tests lives. When combining environments and properties, you have a lot of flexibility in how and where the practitioners can publish. 

 

I hope that helps!

----------------------------

Check out the entire 1.19.22 AT Community Q&A Coffee Break discussion thread for more insights on related topics