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bkmills
bkmills
Level 2
September 21, 2021
Solved

Audience Geo-Targeting Not Working

  • September 21, 2021
  • 2 replies
  • 1622 views

Hello Community,

 

I'm having trouble getting the geo-targeting rule to work. I thought it was an out-of-the-box solution. Am I wrong?

 

I simply want to set the geo-location for Australia, New Zealand, or United States. To verify I'm using mboxOverride.browserIp and getting IP's by country: https://lite.ip2location.com/ip-address-ranges-by-country but the activity is not loading in the browser. On the other hand, when I use the default All Visitors audience everything works. I created an audience with the following rules...see attached.

 

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    Best answer by Perrin_Ennen

    Maybe it will help you to check in which country Target recognizes you. For this you can e.g. create a form based experiment with an HTML offer with: <script>console.log('current country: ${profile.geolocation.country}')</script>

    2 replies

    Perrin_Ennen
    Community Advisor
    Perrin_EnnenCommunity AdvisorAccepted solution
    Community Advisor
    September 22, 2021

    Maybe it will help you to check in which country Target recognizes you. For this you can e.g. create a form based experiment with an HTML offer with: <script>console.log('current country: ${profile.geolocation.country}')</script>

      B
      BenMu6
      Level 3
      October 8, 2021

      I'm running into similar issues here. Are you using a VPN to validate your audiences? I tried @perrin_ennen suggestion and my locations are not all coming in correctly. I'm using a VPN and validated that those locations are accurate.....wondering if this is an Adobe issue. 

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