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jonesmarketing
Level 3
June 6, 2019
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Adobe Target Recommendations in Email based on parameter

  • June 6, 2019
  • 3 replies
  • 2926 views

I have been experimenting with Recommendations on our site for a while now but looking to move into Rec's within email. The part I am struggling with is if there is a way to determine the parameter to base Rec's on from offline information.

Ex: I am marketing to a list of customers that have participated in events in Las Vegas, Denver, and Kansas City in the past and I want to send them a message with Recommended events based on their billing attribute instead of target calling up the device geo. How would I go about doing that?

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    Best answer by jonesmarketing

    I actually found this as well right after posting this. Customer attributes

    I can't tell but I don't think that Profile attributes can receive information from offline. I think that would live within Customer Attributes. Does that appear correct based on the link above? Thanks!

    3 replies

    MihneaD
    Adobe Employee
    MihneaDAdobe Employee
    Adobe Employee
    June 6, 2019

    ryanj16539978​

    Sounds like something a bit more involved that might require some profile attributes. I'm not sure on the specifics however here is some documentation to get you started: Profile attributes

    If this helps you with the question please like and mark as helpful. Hope you have a wonderful day.

    Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | (:: 1 (800) 497-0335

      J
      jonesmarketingAuthorAccepted solution
      Level 3
      June 6, 2019

      I actually found this as well right after posting this. Customer attributes

      I can't tell but I don't think that Profile attributes can receive information from offline. I think that would live within Customer Attributes. Does that appear correct based on the link above? Thanks!

        MihneaD
        Adobe Employee
        MihneaDAdobe Employee
        Adobe Employee
        June 7, 2019

        ryanj16539978,

        Yes indeed. You are correct.

        Mihnea Docea | Technical Support Consultant | Customer Experience | Adobe | (:: 1 (800) 497-0335

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