Error: Credential with service type already exists in the workspace | Community
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Darren_Bowers
Level 9
February 25, 2021
Solved

Error: Credential with service type already exists in the workspace

  • February 25, 2021
  • 1 reply
  • 1324 views

I am trying to create two projects for Adobe Campaign Classic to Analytics Triggers using this guide:  https://experienceleague.adobe.com/docs/campaign-classic/using/integrating-with-adobe-experience-cloud/experience-triggers/configuring-adobe-io.html?lang=en#adobe-io-prerequisites

I have two servers (Stage & Prod) that use two different Analytics report suites via different Analytics Product Profiles. I have configured the Stage project with an Analytics API / JWT auth no problems and it is working.

When I try to create a second Analytics API with JWT credential in the second project, and try to generate a new keypair I get the error "Credential with service type already exists in the workspace"

Then I tried to upload the public key from the Stage project and it just hangs and does nothing except spin the wait icon.

How do you create a second project with unique keypair so I can keep my JWT auth mechanisms separate?

Thanks

Darren

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Best answer by Darren_Bowers

We found a fix for the below issue: delete the project and re-create it.

It's likely that the issue was caused by the old Project name containing dashes. When I recreated the Project it wouldn't allow dashes as valid characters. There must have been a code change during creation of the project and configuration.

Thanks @cxs504

Darren

1 reply

Darren_Bowers
Darren_BowersAuthorAccepted solution
Level 9
March 1, 2021

We found a fix for the below issue: delete the project and re-create it.

It's likely that the issue was caused by the old Project name containing dashes. When I recreated the Project it wouldn't allow dashes as valid characters. There must have been a code change during creation of the project and configuration.

Thanks @cxs504

Darren