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Best answer by Kumar29917170hcyp

Hi @mamathar1 ,

 

The total estimated audience count in the sandbox is 0, as shown in the screenshot. Check whether your Profile Snapshot dataset is getting refreshed daily. It happens only if you have ingested data in profile-enabled datasets.
Also, please make sure some data is available in any one Individual Profile Schema class dataset.

 

Thanks!

 

3 replies

kumarsameer
Adobe Employee
kumarsameerAdobe Employee
Adobe Employee
March 5, 2024

Hi @mamathar1 

 

If you are expecting some counts for this segment, then you should perform a quick validation using Query Service.

  1. Check the Code View of the segment in question from the UI.

  2. Run a query on the profile snapshot using the conditions mentioned in step 1 above and check for the count of unique people identifiers.

  3. If the count is greater than 0, then you should raise a support ticket.

 

Hope this helps.

    K
    Adobe Employee
    Kumar29917170hcypAdobe EmployeeAccepted solution
    Adobe Employee
    March 5, 2024

    Hi @mamathar1 ,

     

    The total estimated audience count in the sandbox is 0, as shown in the screenshot. Check whether your Profile Snapshot dataset is getting refreshed daily. It happens only if you have ingested data in profile-enabled datasets.
    Also, please make sure some data is available in any one Individual Profile Schema class dataset.

     

    Thanks!

     

      NimashaJain
      Adobe Employee
      NimashaJainAdobe Employee
      Adobe Employee
      March 15, 2024

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