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SOLVED

Create segments based on customer's visit in Adobe Experience Platform

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Level 4

Hi Team,

I'm trying to create a segment for the visitors/customers who have visited only low valued products on my website. I have used below conditions to segment the visitor and it is not working as expected in few scenarios. Any help will be much appreciated.

Segment Query: 

(Include audience who do not have at least 1 Any event where (Value is greater than 0 AND (Price total is greater than 50)) then within 1 week) and occurs during the year of 2020

Scenarios it is working: First time visit to site > Opened a product of value less than $50 - Working as expected to tag that visitor to the segment

In the next visit > Opened a product of value greater than $50 - Working as expected in removing visitor from the segment

In the next visit > Opened a product of values less than $50 - Again tagging the visitor to segment which is not expected.

 

Please help me in refining the query. Any help will be much appreciated. 

 

Regards,

Kartheek

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1 Accepted Solution

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Correct answer by
Level 4

Hi @kartheek_a ,I would have used 'All' operator to select all events since I dont want profile to qualify for segment if they have even a single event where product value is>50. Let me reframe segment query here.
(Include all  Any events where ((Item Price is less than 50)) - This will ensure profiles would get qualify for segment only when all events has product price<50. The moment you have any event where price<50  profile should exit the segment. Try out and let me know if this works.   

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1 Reply

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Correct answer by
Level 4

Hi @kartheek_a ,I would have used 'All' operator to select all events since I dont want profile to qualify for segment if they have even a single event where product value is>50. Let me reframe segment query here.
(Include all  Any events where ((Item Price is less than 50)) - This will ensure profiles would get qualify for segment only when all events has product price<50. The moment you have any event where price<50  profile should exit the segment. Try out and let me know if this works.