Introducing Top Adobe Experience Platform (AEP) KCS Articles, Curated For Your Troubleshooting Pleasure!

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Dear AEP Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.

That's why we're excited to introduce our carefully curated collection of Top KCS (Knowledge-Base) Articles, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for AEP.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any AEP-related problem head-on.

Why spend hours searching for solutions when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles! 

Take a look:

1. AEP - Adobe Experience Platform Use Case Playbooks menu is missing  – When the Use Case Playbooks menu is missing from your Adobe Experience Platform sandbox, follow the steps in this article to access it.
2. Default Value Ingestion in Adobe Experience Platform  – If you need to set a default value during ingestion in Adobe Experience Platform (AEP), particularly for upsert operations, you must use explicit mappings in your data ingestion process.
3. How developers can view Assurance logs via API  – The article describes how developers can view the Assurance logs via API.
4. Data is not populating for newly added attribute  – Learn about what to do after updating a schema and ingesting data in Adobe Experience Platform, a newly defined attribute doesn’t populate causing production issues. 
5. AEP Data Collection - Error: “has maximum number of rule components” when adding a custom event to a...  – When adding events to a rule in an Experience Platform Data Collection property, if an error occurs stating: “has maximum number of rule components”, use custom code and a select case statement.
6. AEP - Streaming profile updates fail when the source schema is non-XDM compliant  – When talking about upsert, we refer to the process of enabling a dataset with upsert capabilities in order to make updates to Real-Time Customer Profile data.
7. AEP - Addressable audience in license usage section does not match profile count from the home page  – Learn about how to resolve the issue when addressable audience in the license usage section doesn’t match the profile count from the home page.
8. How AEP data is secured when transmitted to different destinations  – Learn about how AEP data being secured when transmitting out to different destinations, such as encryption and authentication, among others.
9. How to determine if Adobe Experience Platform is down  – Learn how to resolve the Adobe Experience Platform issue where something isn’t working as expected. Subscribe to alerts/notifications on planned/unplanned down.
10. Location Hints, AAM DCS Regional Nodes, and ID Service Location Hints  – Learn about the relationship between Adobe Experience Platform (AEP) WebSDK Location Hints, Experience Cloud ID Service location hints, and Adobe Audience Manager (AAM) DCS Regional Nodes.

Happy Troubleshooting!