Why does adobeaemcloud login never work? | Community
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December 28, 2018
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Why does adobeaemcloud login never work?

  • December 28, 2018
  • 2 replies
  • 1796 views

Whenever I try to login via https://www.adobeaemcloud.com/content/login.html (in order to download CFP packages or otherwise), one of two things happens:

  1. The browser hangs after clicking "login" (on all browsers and OS's I could find) and I can't do anything except close the tab
  2. I am logged in and greeted with a "Thank you" message which is thanking me for creating an account (even though I just logged in with an old, existing account) and that I will receive my credentials via email shortly (which I don't of course, because I am not a new member). If I close this Thank You message I am logged out and back to square one.

This happening for months for everyone that has tried this. It is incredible that such a big company cannot create a working login and that downloading a simple ZIP file is something which wastes hours of my time.

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Best answer by VeenaVikraman

Hi

  Yes i do see the same what you have mentioned

But for downloading any packages , you should connect to the cloud via your servers package share . If you go to crx/de on the top you can see a symbol like below

This will direct you to package share in the cloud

  Enter the credentials here and then you will be logged in to the cloud

  If you connect the package share via your server , then only you can get the packages to your server. Direct download is not possible from adobe cloud.

Thanks

Veena

2 replies

VeenaVikraman
Community Advisor
VeenaVikramanCommunity AdvisorAccepted solution
Community Advisor
December 28, 2018

Hi

  Yes i do see the same what you have mentioned

But for downloading any packages , you should connect to the cloud via your servers package share . If you go to crx/de on the top you can see a symbol like below

This will direct you to package share in the cloud

  Enter the credentials here and then you will be logged in to the cloud

  If you connect the package share via your server , then only you can get the packages to your server. Direct download is not possible from adobe cloud.

Thanks

Veena

Ravi_Pampana
Community Advisor
Community Advisor
December 28, 2018

Main Releases, SP's, CFP's can also be downloaded using your adobe credentials from below link

Adobe Experience Manager Help | AEM releases and updates