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Hi Team,
I am getting the below error while upgrading the instance from AEM6.0 to AEM6.3. Siteadmin , damadmin , useradmin is opening with blank screen.
*ERROR* [sling-default-12-Registered Service.3498] org.apache.sling.commons.scheduler.impl.QuartzScheduler Exception during job execution of org.apache.sling.distribution.packaging.impl.ResourceDistributionPackageCleanup@687c2cbf : Can't create child on a synthetic root
java.lang.IllegalArgumentException: Can't create child on a synthetic root
at org.apache.sling.resourceresolver.impl.ResourceResolverImpl.create(ResourceResolverImpl.java:1156)
at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java:656)
at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:593)
at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:561)
at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java:644)
at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:593)
at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:561)
at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java:644)
at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:593)
at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:561)
at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java:644)
at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:593)
at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:561)
at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java:644)
at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:593)
at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:561)
at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java:644)
at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:593)
at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:561)
at org.apache.sling.distribution.packaging.impl.DistributionPackageUtils.getPackagesRoot(DistributionPackageUtils.java:282)
at org.apache.sling.distribution.packaging.impl.ResourceDistributionPackageBuilder.getPackages(ResourceDistributionPackageBuilder.java:245)
at org.apache.sling.distribution.packaging.impl.ResourceDistributionPackageCleanup.run(ResourceDistributionPackageCleanup.java:61)
at org.apache.sling.commons.scheduler.impl.QuartzJobExecutor.execute(QuartzJobExecutor.java:118)
at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Thanks in advance
Sumit
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Hi Sumit,
I got the same exception with you, do you find the solution for this?
Thanks.
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This is a product bug - this should not be happening - please open a support ticket.
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Is there a solution for this yet?
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Hi all,
i have seen the same exception when there is no proper permission are not to create new node in the specified location. I have added everyone group to root folder. It has solved this exception for me.
Thanks & Regards,
Radhakrishna.
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Hi Sumit,
We are facing same issue while upgrading 6.1 to 6.3. How did you solve this "Can't create child on a synthetic root" issue. Can you please post the solution here.
Thanks
Indrasena Reddy
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Hi indrasena reddyc20610255,@SumitSinghal Were you able to resolve this issue? Could you please post the solution here.
Thanks,
Anusha
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Hi ,
Was there a solution to this. I am also facing the same issue.
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Hi ,
I am also facing the same issue. Is there a solution available ?
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If you are following the offiical AEM Docs here- -
And something breaks - this is an issue for customer support. You need to report this so the ENG team can fix it. It should be working as per the AEM product docs.
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If you have an access to CRXDe -> package manager try to install SP3: AEM 6.3.3.0 Release Notes
In a case when a package manager is not reachable stop AEM, create .../crx-quickstart/install folder, place SP3 zip into it and start AEM. SP3 will be installed while AEM is starting up.
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installing SP3 solves the issue.
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