If you are using Adobe Experience Manager on Adobe’s AEM Managed Services infrastructure, or are using Adobe’s AEM as a Cloud Service offering, in both cases all software releases as well as web-tier configuration updates go through Adobe’s Cloud Manager CI/CD solution.
When deploying, Cloud Manager does give you some limited feedback to let you know generally what build step it is on, but many times, especially in lower environments where you’re more likely to run into a build problem, you want MORE feedback, and faster. And the way to get that is by tailing the build logs on Cloud Manager.
So, here are the steps to go through to tail logs on an AEM as a Cloud Service environment:
Step 1: Adobe IO Access for Cloud Manager
The first step you’ll want to check is to make sure your Adobe account is provisioned with access to create a service integration on Adobe IO with Cloud Manager. If you go to https://console.adobe.io with your Adobe ID and create a new project, select “Add an API”. You should see “Cloud Manager” under Experience Cloud in the list of integrations available to you.
If you don’t see Cloud Manager in there (like I didn’t, at first) send an email either to your Adobe Sales rep or to SPP Help (in the case of a Sandbox instance) who can get you sorted.
Step 2: Create an Adobe IO Project for your Cloud Manager (and logs) Access
You’ll then need to create a public/private keypair which generates a new service account (JWT) credential, which you’ll use later on to make your Adobe IO console authenticate to your Cloud Manager env as you. Make sure to save this public/private keypair on your local, as you will need it shortly.