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TheRealUpWorks
TheRealUpWorks
Level 2
October 16, 2015
Solved

Scene7 asset shrinks during playback

  • October 16, 2015
  • 1 reply
  • 591 views

We are experiencing an asset that is played using the Scene7 SDK v2.7. During playback the resolution shrinks from the initial 480px x 270px to a smaller resolution. Why is this happening?  See attached screenshots.

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Best answer by mvanceadobe

Could be a number of things. Suggest you open a support ticket for this (email s7support [at] adobe [dot] com)

1 reply

M
Adobe Employee
mvanceadobeAdobe EmployeeAccepted solution
Adobe Employee
October 16, 2015

Could be a number of things. Suggest you open a support ticket for this (email s7support [at] adobe [dot] com)

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