How to connect Adobe ID with experience cloud.? any ideas?

[sk00445344]

I tried to connect experience cloud but showing a message as "It seems that your Adobe ID is not linked with your Adobe Experience Cloud solution accounts. Please get in touch with your Org Administrator or Adobe Enterprise Support."

Thanks in advance!

[arunpatidar]

What Adobe Id are you using? Is it corporate email id or personal?

If it is corporate email id then you can see the cloud manager if your account is linked.(if you are using cloud manager)

[sk00445344]

Hi Arun, Thank you for the info. i am using personal email id to login adobe. Please advice , how to connect Adobe ID with experience cloud? Thank you in advance.

[arunpatidar]

I think you can only connect to Adobe Cloud once your id(mostly corporate account) is associated with Cloud manager account. You can contact your Adobe CSE to get it resolved.

[vanegi · Accepted solution]

You would need to get in touch with the person who manages the solution in your org and ask them to set up your id via adminconsole.adobe.com.

[sk00445344]

Thank you Vanegi for the info. i will check on this. thank you for your advice.

[JaslDazzl]

So, this is not possible for personal accounts then, correct?

[MdHa7]

Welcome to Adobe Experience Cloud

It seems that your Adobe ID is not linked with your Adobe Experience Cloud solution accounts. Please get in touch with your Org Administrator or Adobe Enterprise Support

Go to Enterprise Support

[MdHa7]

Welcome to Adobe Experience Cloud

It seems that your Adobe ID is not linked with your Adobe Experience Cloud solution accounts. Please get in touch with your Org Administrator or Adobe Enterprise Support

Go to Enterprise Support

[MdHa7]

• 

[MdHa7]

 

Welcome to Adobe Experience Cloud

It seems that your Adobe ID is not linked with your Adobe Experience Cloud solution accounts. Please get in touch with your Org Administrator or Adobe Enterprise Support

Go to Enterprise Support

[MdHa7]

 

Welcome to Adobe Experience Cloud

It seems that your Adobe ID is not linked with your Adobe Experience Cloud solution accounts. Please get in touch with your Org Administrator or Adobe Enterprise Support

Go to Enterprise Support

[MdHa7]

 

[MdHa7]

 

[MdHa7]

 

[MdHa7]

 

[MdHa7]

 

[JumanaBl]

I need help with that as well and My admin does have the authority to link the account. let me know if someone has other ideas besides having our internal IT or Admin people help.