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SOLVED

How to connect Adobe ID with experience cloud.? any ideas?

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Level 2

I tried to connect experience cloud but showing a message as "It seems that your Adobe ID is not linked with your Adobe Experience Cloud solution accounts. Please get in touch with your Org Administrator or Adobe Enterprise Support."1-error-adobe-id-not-linked-with-adve-cloud.png

 

Thanks in advance!

1 Accepted Solution

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Correct answer by
Employee

You would need to get in touch with the person who manages the solution in your org and ask them to set up your id via adminconsole.adobe.com.

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5 Replies

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Community Advisor

What Adobe Id are you using? Is it corporate email id or personal?

If it is corporate email id then you can see the cloud manager if your account is linked.(if you are using cloud manager)

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Level 2
Hi Arun, Thank you for the info. i am using personal email id to login adobe. Please advice , how to connect Adobe ID with experience cloud? Thank you in advance.

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Community Advisor
I think you can only connect to Adobe Cloud once your id(mostly corporate account) is associated with Cloud manager account. You can contact your Adobe CSE to get it resolved.

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Correct answer by
Employee

You would need to get in touch with the person who manages the solution in your org and ask them to set up your id via adminconsole.adobe.com.

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Level 2
Thank you Vanegi for the info. i will check on this. thank you for your advice.