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Heena06
Level 3
September 4, 2020
Solved

Editable Template

  • September 4, 2020
  • 5 replies
  • 1833 views

I was creating website pages by using the Editable template but suddenly my editable template background changes to black and drop components box size also changed, not able to find how it got affected. Please suggest.

 

Thanks,

Heena

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Best answer by Surabhi_Katiyar

Check the browser console if there are any errors related to coral objects not found in core.js. If yes then restart the instance or rebuild the client libraries from the below URL:

 

http://[host]:[port]/libs/granite/ui/content/dumplibs.rebuild.html

 

If after this also the same issue persists, check for error in the AEM error.log file.

 

 

5 replies

BrianKasingli
Community Advisor and Adobe Champion
BrianKasingliCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
September 4, 2020

@heena06,

To better understand your situation, we will need to debug your existing environment...

Can you please provide us with:

  1. Browser underTest
  2. Browser's console log (if there are any errors or there may be a conflict with a chrome plugin)
  3. Error.log (if there are any exceptions)

Thanks.

    Nupur_Jain
    Adobe Employee
    Nupur_JainAdobe Employee
    Adobe Employee
    September 4, 2020

    Hi @heena06 

     

    Can you check if there is no clientlibs included which is setting the background to black color and affecting other elements?

     

    Thanks!

    Nupur

      Surabhi_Katiyar
      Adobe Employee
      Surabhi_KatiyarAdobe EmployeeAccepted solution
      Adobe Employee
      September 6, 2020

      Check the browser console if there are any errors related to coral objects not found in core.js. If yes then restart the instance or rebuild the client libraries from the below URL:

       

      http://[host]:[port]/libs/granite/ui/content/dumplibs.rebuild.html

       

      If after this also the same issue persists, check for error in the AEM error.log file.

       

       

        sunjot16
        Adobe Employee
        sunjot16Adobe Employee
        Adobe Employee
        September 7, 2020

        * Do you see the same behavior, when you close all currently opened tabs & windows, clear browser cache & cookies, open a new browser in Incognito mode?

        * Do you see any errors in the Console tab of Developer Tools?

        * Did you install any custom/third-party bundle/package, after which you started seeing this issue? Try uninstalling/disabling & removing them, perform the below step and then verify whether the issue still exists:

        Try recompiling JSPs, invalidating clientlibs cache & rebuilding clientlibs via File System. [1]

         

        Hope it helps !!

         

        [1] https://helpx.adobe.com/experience-manager/kb/How-to-force-a-recompilation-of-all-Sling-scripts-jsps-java-sightly-on-AEM-6-4.html

          Nikhil-Kumar
          Community Advisor
          Nikhil-KumarCommunity Advisor
          Community Advisor
          September 8, 2020

          @heena06 

          By any chance did you customized the responsiveGrid ? 

          I suspect there are some custom CSS added to the Page Policy which is hampering this. You can try clearing the cache once or try in Incognito window.

          Thanks,
          Nikhil Kumar

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