I am currently working on an important project in which our client, a big manufacturing player, has chosen Adobe Experience Manager as a solution. They have to decide between an ''On Premise'' installation or a ''Cloud''.
I really need to have some direct feedback from someone in Adobe about PROs and CONs and main features on an ‘’On Premise’’ and a ‘’Cloud’’installation of Adobe Experience Manager. So the objective is to have a clear overview of the advantages and disadvatages of both solutions in order to identify which is the most suitable option.
I have already called the customer service and sent e-mails but I haven't received any feedback yet.
In my experience (having worked with a number of different customers in that vertical and others), "Cloud" vs. "On-Premise" isn't really about the vertical but more about the corporate culture and project requirements. I've worked on multiple projects within the same automotive company which used different deployment models.
In terms of your second question, I would suggest reaching out to your partner account manager to figure out what the best case studies are for the specific customer and project.