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SOLVED

Can't back to admin from" Impersonate as " mode

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Level 3

Hi,

I try to use Impersonate as an author group user, but it show below screenshot, then I couldn't revert to myself.

After that, even I restarted the Quickstart, it's no use. The page became error.

Only when I clear cache &cookie...etc, I can enter login page again. It's very inconvenient.

 

Is there any way to back to admin mode from "Impersonate as " mode error?

(I can back to myself when I impersonate as an admin user)

 

Thank you.

1 Accepted Solution

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Correct answer by
Level 1

If you delete the cookie for the session, that's the quickest way.

In Chrome:

Settings > Show Advanced Settings > Content > Cookies > Search for site > Delete.

Fastest way is bookmark that page.

chrome://settings/content/cookies

In Firefox

about:preferences#privacy

Click the link for "remove individual cookies"

Also, try hitting the site in InCognito mode.

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2 Replies

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Level 5

i tried and also faced the same issue, the easiest way which i found to go back to admin session after logout and login again through crxde. 

Adobe team, can you please provide the fix for this issue ? 

Avatar

Correct answer by
Level 1

If you delete the cookie for the session, that's the quickest way.

In Chrome:

Settings > Show Advanced Settings > Content > Cookies > Search for site > Delete.

Fastest way is bookmark that page.

chrome://settings/content/cookies

In Firefox

about:preferences#privacy

Click the link for "remove individual cookies"

Also, try hitting the site in InCognito mode.