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After Service Pack 6.5.8 Installation I cannot login into a publish instance

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alex_p_c_
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alex_p_c_
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29-04-2021

Hi,

 

I've installed the service pack 6.5.8 on my AEM publish instance and I cannot login.

Previously I could do it by accessing 'http://<ip>:4503/crx/packmgr/index.jsp' and clicking in the login button that opened a modal where I could write my credentials.

 

I've seen that now this access is not possible but I have no other way to do it because login form is not really login.

 

I've tried with this:

http://<ip>:4503/libs/granite/core/content/login.html

 

and with this (this one redirects to crx de but without being logged in):

http://172.17.4.16:4503/libs/granite/core/content/login.html?resource=/crx/de

 

but when I write my credentials I'm not really logged.

I've seen that te cookie 'login-token' is not written as I can see on my author instance but I don't know why.

 

I had the Service Pack 5 installed before (AEM 6.5.5) and I had no problems with login using the loggin button in the Package Manager.

 

Any ideas? How can I make the login work?

 

Thank you in advance.

AEM 6.5.8 Login Package Manager

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asutosh_jena
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29-04-2021

Hi @alex_p_c_ 

 

You can login with http://localhost:4503/libs/granite/core/content/login.html and it will take you to the login screen. Provide the credentials and you will be logged into the system.

 

Thanks!

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alex_p_c_
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29-04-2021

No, I cannot login in that way. My credentials are fine, but at the end I'm not logged in.

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asutosh_jena
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29-04-2021

Hi @alex_p_c_ 

If the credentials are correct you should be able to login. Just check if there are any errors in the log or if you have any console error while submitting the form.

The below one also works for me:

http://localhost:4503/libs/granite/core/content/login.html?resource=crx/de

 

Please check the logs once while logging into the system.

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alex_p_c_
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29-04-2021

I cannot see any error at error.log and I'm redirected to /index.html and then to /content.html. If I change the URL to anyone of the system console or the package manager url I'm not logged in.

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asutosh_jena
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29-04-2021

Hi @alex_p_c_ 

Once you are logged in can you try accessing /crx/de and see if it works?

Try in different browsers as well.

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alex_p_c_
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29-04-2021

If I change to this URL I'm not logged in (and in this screen I cannot login because the login button has been disabled). I can only user Chrome because I'm using a remote desktop.

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29-04-2021

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alex_p_c_
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29-04-2021

With this parameter I can login. Thank you very much!!!!