AEM author env - Developer console - Get Service Credentials - 504 | Community
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H
HuiDeShao
Level 4
October 28, 2021
Solved

AEM author env - Developer console - Get Service Credentials - 504

  • October 28, 2021
  • 3 replies
  • 2551 views

Hi all,
    Recently, I am trying to switch local development access token to service credentials. However, I never get the credentials successfully and always get 504 error.
    I am following the guide below.
https://experienceleague.adobe.com/docs/experience-manager-learn/getting-started-with-aem-headless/authentication/service-credentials.html?lang=en#
    Any ideas?
    Thanks.

 

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Best answer by HuiDeShao

This issue is fixed after system admin initializes service credentials.

3 replies

Shashi_Mulugu
Community Advisor
Shashi_MuluguCommunity Advisor
Community Advisor
October 28, 2021

@huideshao Can you please share more information such as 

  • Type of AEM setup
  • Version 
  • Url you are trying to access
  • Expected results 
    H
    HuiDeShaoAuthor
    Level 4
    October 29, 2021

    AEM was setup by admin. I don't know what's the type of AEM and version. Anyway, how to check it, please?

    AEM as a cloud service

    Version:
        2021.10.5940.20211013T233531Z //AEM release?
    Url you are trying to access:
        The URL is for test env - https://dev-console-ns-team-aem-cm-prd-n41825.ethos14-prod-wa1.dev.adobeaemcloud.com/#integration-service_token_cm-p48113-e242884.json
    Expected results:
        returning me the service credentials.

      H
      HuiDeShaoAuthor
      Level 4
      November 4, 2021

      @shashi_muluguIs the above info helpful, please?

        H
        HuiDeShaoAuthor
        Level 4
        October 29, 2021

        Is it possible because SSL certificate wasn't added into this author service in advance from Program Overview -> SSL Certificates, please?

          H
          HuiDeShaoAuthorAccepted solution
          Level 4
          November 12, 2021

          This issue is fixed after system admin initializes service credentials.

            M
            mazin-6kites
            May 11, 2022

            I'm having a similar problem. Can you mention what the system admin had to do?

             
              M
              mazin-6kites
              May 13, 2022

              The system admin only needs to click the link and initialize the service credentials. That's it.


              The admin gets the same error. Do you know if there is something needs to be included in the admin or dev roles that allows generating service credentials?

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