Adobe Summit 2025, AEM Session/LAB | S330 From Complexity to Clarity: How UPS Modernized Its Global Website

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Session Details

UPS.com processes over a billion visits per month across 200+ countries, making it one of the most complex digital ecosystems in the world. Hear how UPS partnered with Adobe Experience Manager with Edge Delivery Services to modernize its CMS, delivering lightning-fast page load times, personalization, and scalable content workflows. Whether you’re looking to streamline development, improve performance, or deliver more impactful customer experiences, get actionable insights to help your business thrive. Key takeaways: 1. Why UPS tackled the challenges of moving from a legacy platform to Adobe Experience Manager Sites Edge Delivery Services  2. How to navigate large-scale CMS transformations and deliver results quickly, even in highly complex environments 3. Business impact of UPS’s transformation and what’s on the horizon for its digital strategy

Session Schedule

18th March, 2025 | 1:00PM - 2:00PM

Speaker(s)

Nikunj Merchant-Adobe, Kapil Gupta-UPS & Sean Steimer-Adobe

Solution(s)

Adobe Experience Manager Sites

Content Track

Content Management

Session Registration URL

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Q&A

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