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SOLVED

Stalled Migration

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Level 2

Any tips to cancel a stalled migration?

Screen Shot 2015-07-10 at 1.27.41 PM.png

Processing is stalled at 96% for the last hour—Clearing cache, or quitting browser doesn't work. Same experience in all browsers. While it's possible to clear delete a successful migration, there is no option to cancel a migration.

Screen Shot 2015-07-10 at 1.30.21 PM.png

I'm unable to migrate additional content until this processing is complete.

Screen Shot 2015-07-10 at 1.28.40 PM.png

1 Accepted Solution

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Correct answer by
Employee

Our content migration team is investigating. Thanks!

Neil

View solution in original post

2 Replies

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Employee

Hey Kristen,

Can you send me a private message with your adobe ID and the project you were trying to migrate to?

Neil

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Correct answer by
Employee

Our content migration team is investigating. Thanks!

Neil