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SOLVED

social share icon disappear

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Level 2

i'm doing something wrong or social share icon disappear?

i've created the app and checked the "enable social sharing" box.

usually it worked... but not anymore, after last DPS update.

should i do something else?

thanks in advance!

cheers

1 Accepted Solution

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Correct answer by
Level 6

Social sharing is an iOS-only feature and it works from a distribution app, not a preflight app.

So no sharing in DPS Preflight, a custom preflight app, and on neither Android nor Windows.

HTH

View solution in original post

6 Replies

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Level 6

Is this a previewed app in Adobe Preflight?

Is it a custom previewed app?

Is it a live app?

Is this happening on iOS, Android, or Windows?

If you could provide a bit more information, it may be easier to figure out the solution to the problem you are having.

thanks!

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Level 2

hi tommy, sorry, here they are:

- i can't test on iOS Adobe Preflight, i'm with the failure signature issue that some other users are talking about.

- it is a custom previewed app (made with developer mobile provision)

- as far as know, social share is only for iOS... it can be shared from any device?

thanks in advance!

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Level 4

Having the same issue. My IOS preview app that has social sharing enabled on the build is not showing the share button in the top menu?

Any update on this?

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Correct answer by
Level 6

Social sharing is an iOS-only feature and it works from a distribution app, not a preflight app.

So no sharing in DPS Preflight, a custom preflight app, and on neither Android nor Windows.

HTH

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Employee

My highly placed sources say that this never should have worked on a preview app. The share icon should not show up in the preview app. If it did previously and it doesn't now then the previous behavior was a bug.  We do have a work item on the backlog to enable social sharing for preview apps but the ETA is still TBD.

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Level 1

‌Colin, is there a way to test social sharing at all? I'd like to see what the messaging looks like before submitting the app for release. Is my only option to go live?