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davidhicks_dps
Level 5
January 26, 2016
Solved

Preflight experience is morbidly slow.

  • January 26, 2016
  • 13 replies
  • 5636 views

I reckon I could learn how to code while I'm waiting for our little friend to Preflight. Any ideas? Throw the MacBook out the window and draw the app instead?

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    Best answer by bobbr3212

    The team is trying to resolve these intermittent problems with publishing and preflighting. There is also a new release (2016.1) being deployed today, which could have some effect. Sorry about the inconvenience.

    13 replies

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    davidhicks_dpsAuthor
    Level 5
    January 26, 2016

    Two hours, people, two hours.

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    davidhicks_dpsAuthor
    Level 5
    January 26, 2016

    So while the preflight preview is taking so long - no layouts or cards can be saved. 'Try Again' does not work This is a massive bug and pain. Just lost a whole layout with card designs and settings. Infuriating.

    B
    Adobe Employee
    bobbr3212Adobe EmployeeAccepted solution
    Adobe Employee
    January 26, 2016

    The team is trying to resolve these intermittent problems with publishing and preflighting. There is also a new release (2016.1) being deployed today, which could have some effect. Sorry about the inconvenience.

      D
      davidhicks_dpsAuthor
      Level 5
      January 26, 2016

      Great, thanks Bob. Be good to see this messaging on the DPS Status Home page too. Cheers. (Arrrgh!)

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      davidhicks_dpsAuthor
      Level 5
      January 26, 2016

      Any chance you guys could turn off the AUTO PREFLIGHT / PREVIEW on 'save' of a new layout? Sometimes gets in the way of editing and saving new layouts. Would prefer to work on several layouts and cards etc, and then preview in one go.

        B
        Adobe Employee
        bobbr3212Adobe Employee
        Adobe Employee
        January 26, 2016

        This issue should now be resolved. Please let us know if you experience any other preflight delays.

        WWDS_Support
        WWDS_Support
        January 28, 2016

        Hi,

        We are facing the same problem today. Is it still related to the new release deployed?

        Really need to solve this ASAP.

        WWDS_Support
        WWDS_Support
        January 28, 2016

        Now it is showing below status:

        but once we select the preflight button, it will stuck again showing the previous status.. Please help...

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        davidhicks_dpsAuthor
        Level 5
        January 28, 2016

        I am again experiencing very slow preflight previews. Around an hour per 'go'.

        D
        davidhicks_dpsAuthor
        Level 5
        January 28, 2016

        Seems to be back online now as of 1pm UK time.

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