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SOLVED

HTML Overlay Issue in Android Viewer

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Level 5

I have an HTML Overlay interaction that is doing some weird displaying of content, in the letterbox area of the actual viewer. It's pretty random, though when I scroll away from the page slowly the html content will display (maybe in the background) though defiantly in the 'letterbox' area on the left. Screenshots attached.

Android Tablet (Samsung SM-T210R running 4.4.2)

Thanks!

Jeff

Screenshot_2015-07-30-09-54-36.png

Screenshot_2015-07-30-09-55-10.png

1 Accepted Solution

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Correct answer by
Level 5

Neil, I have rebuilt the android app and haven't been able to reproduce this weird anomaly where the article html overlay content displays in the letterbox area. that was pretty cool though! ha.

Thank you for the time you have spent on this topic!

Jeff

View solution in original post

4 Replies

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Employee

Woah, that's funky! Does it reproduce 100% with that article? If so, can you put the .article file on Creative Cloud/OneDrive/Dropbox and send me a link via private message? Thanks!

Neil

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Level 5

No doubt, and it sure does produce consistently. I'll be in touch.

Jeff

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Employee

Thanks, got the file. I’m asking our test team to see if they can reproduce the problem.

Neil

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Correct answer by
Level 5

Neil, I have rebuilt the android app and haven't been able to reproduce this weird anomaly where the article html overlay content displays in the letterbox area. that was pretty cool though! ha.

Thank you for the time you have spent on this topic!

Jeff