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SOLVED

Crashing

RichinZ
Level 3
Level 3

I'm having an issue with the app crashing when swiping between articles horizontally. It's almost like the app can't keep up with me and gets overwhelmed. Has anyone else experienced similar issues?


My articles are in HTML, is there something I'm doing wrong with the HTML format that is killing the system?



I'm running iOS 9 on an iPad 4 with the app built in the latest version (what was released today 11/24/15).

1 Accepted Solution
RichinZ
Correct answer by
Level 3
Level 3

I just rebuilt it to 2015.7 and it's working a lot better. Thanks for your help.

View solution in original post

4 Replies
Bob_Bringhurst_
Employee
Employee

There are a few viewer issues with today's release that are being investigated. It's probably not a problem with your HTML articles.

NMarroquin
Employee
Employee

To be clear, in the settings app the version is "2015.7", correct? You can check in iOS settings app. I ask because there were some memory changes in the last update to DPS (2015.6).

ive also forwarded your post to the dev team for them to take a look.

RichinZ
Level 3
Level 3

I rebuilt it yesterday after the release but I just checked my settings and it's listed as 2015.5. So obviously I did something wrong. I'll rebuild it and check my articles again.

RichinZ
Correct answer by
Level 3
Level 3

I just rebuilt it to 2015.7 and it's working a lot better. Thanks for your help.

View solution in original post