Crashing | Community
Skip to main content
RichinZ
RichinZ
Level 3
November 24, 2015
Solved

Crashing

  • November 24, 2015
  • 4 replies
  • 2539 views

I'm having an issue with the app crashing when swiping between articles horizontally. It's almost like the app can't keep up with me and gets overwhelmed. Has anyone else experienced similar issues?


My articles are in HTML, is there something I'm doing wrong with the HTML format that is killing the system?



I'm running iOS 9 on an iPad 4 with the app built in the latest version (what was released today 11/24/15).

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by RichinZ

I just rebuilt it to 2015.7 and it's working a lot better. Thanks for your help.

4 replies

B
Adobe Employee
bobbr3212Adobe Employee
Adobe Employee
November 25, 2015

There are a few viewer issues with today's release that are being investigated. It's probably not a problem with your HTML articles.

N
Adobe Employee
nathanm206Adobe Employee
Adobe Employee
November 25, 2015

To be clear, in the settings app the version is "2015.7", correct? You can check in iOS settings app. I ask because there were some memory changes in the last update to DPS (2015.6).

ive also forwarded your post to the dev team for them to take a look.

RichinZ
RichinZAuthor
Level 3
November 25, 2015

I rebuilt it yesterday after the release but I just checked my settings and it's listed as 2015.5. So obviously I did something wrong. I'll rebuild it and check my articles again.

‌

RichinZ
RichinZAuthorAccepted solution
Level 3
November 25, 2015

I just rebuilt it to 2015.7 and it's working a lot better. Thanks for your help.

Terms & ConditionsAccessibility statement

Loading footer...