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SOLVED

Brand Image Question

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Level 5

Can the Brand Image for the Menu be changed while the application is live or in preview mode without downloading and re-signing a new app?

Thanks!

Jeff

1 Accepted Solution

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Correct answer by
Employee

Yes. We'll refresh it when the reader visits one of the items in the top-level collection.

I'll note though that I don't think this is working quite right in the iOS app, and I need to ask the team to look at it. My demo app for this morning's launch isn't showing the image for some reason. Doh!

Neil

View solution in original post

7 Replies

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Correct answer by
Employee

Yes. We'll refresh it when the reader visits one of the items in the top-level collection.

I'll note though that I don't think this is working quite right in the iOS app, and I need to ask the team to look at it. My demo app for this morning's launch isn't showing the image for some reason. Doh!

Neil

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Level 5

Ok Great! I am also testing this on IOS. Even uninstalled and reinstalled the app to no avail.

Thanks!

Jeff

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Level 2

Hi,

is there any change for the brand image behavior here? I changed it in settings, rebuilt my app several times but the old one is still present ...

(please tell me I dont have to make another project )

Thanks

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Employee

I would suggest creating a new thread with your issue (I don't know how to do that). That being said, if you remove the app and install it again are you seeing the updated icon?

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Level 2

Thank you Nathan,

I did remove the app from ipad each time I downloaded and resigned unsigned app. Doing that I dont see the updated brand image but the old one.

I guess the thread will go up by itself

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Level 6

Here's the behavior I isolated with Preflight-enabled apps built today (14 Oct):

- Upload a new brand image, click Save, and go to Contents & Layouts

- Click the Preflight button and allow the progress bar to finish.

On iOS: Force quit and relaunch the app to see the new brand image.

On Android: change views to trigger the Update message, update and you'll see the new brand image. N.B. I found that I had to click on an article or collection to go "one level further into the app" to get the update message rather than switch to another top-level item.

This was with preflight-enabled apps.

I did not need to delete and re-install any apps.

HTH;

Colin

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Level 2

Thank you Colin,

it took some times but this morning the new brand image was here

Anyway... thanks again