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SOLVED

AEM Mobile Packager error on macOS High Sierra

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Level 2

Since upgrading to macOS High Sierra, I have been unable to package articles using the AEM Mobile Packager tool -- on each packaging attempt, it crashes with a Go runtime error, as shown:

Screen Shot 2017-10-02 at 16.01.16.png

This used to happen occasionally for me on macOS Sierra, but now this error occurs on every single packaging attempt.

When can we expect updated tooling that has been tested on High Sierra to be released?

1 Accepted Solution

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Correct answer by
Employee

Hi there,

Thanks for letting us know that this isn't working as expected. We will investigate and update this thread with an expected release date.

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Darren

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10 Replies

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Correct answer by
Employee

Hi there,

Thanks for letting us know that this isn't working as expected. We will investigate and update this thread with an expected release date.

-

Darren

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Level 2

Hi Darren Melanson​, thanks for the quick reply. FWIW, it might just be that the tool needs recompiling against an updated version of Go -- there's a host of similar-sounding issues on the Go GitHub issues tracker: https://github.com/golang/go/search?utf8=%E2%9C%93&q=MSpanList_Insert+macOS&type=Issues


Please do keep me posted on progress -- I'm having to rely on a Windows virtual machine to use the packager tool at present.

Thanks!

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Level 2

Hi Darren Melanson​, is there any ETA on a fix for this issue yet? Thanks!

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Employee

Hi verbrobinnorth

We are hopeful to have a fix released next week - I will post here when it's made public.

Thanks for your patience.

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Darren

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Level 1

Hi there, any update on timing for the fix? Thanks

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Level 1

Waiting to hear on this issue as well. Thank you.

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Level 1

Excellent I can confirm it works on 10.13! Thanks very much

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Level 2

Thanks very much Darren Melanson​, I can confirm that it works for me on High Sierra too, which is great!

Only one thing -- I noticed that the download for the packager tool linked to from the UK version of the support page (https://helpx.adobe.com/uk/digital-publishing-solution/help/install.html) still points to the old version, so I imagine this means that other localised support pages are also still pointing to the old version too.