AEM Mobile Packager error on macOS High Sierra | Community
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robinnorth_verb
robinnorth_verb
Level 2
October 2, 2017
Solved

AEM Mobile Packager error on macOS High Sierra

  • October 2, 2017
  • 10 replies
  • 7230 views

Since upgrading to macOS High Sierra, I have been unable to package articles using the AEM Mobile Packager tool -- on each packaging attempt, it crashes with a Go runtime error, as shown:

This used to happen occasionally for me on macOS Sierra, but now this error occurs on every single packaging attempt.

When can we expect updated tooling that has been tested on High Sierra to be released?

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    Best answer by Darren_Melanson

    Hi there,

    Thanks for letting us know that this isn't working as expected. We will investigate and update this thread with an expected release date.

    -

    Darren

    10 replies

    Darren_Melanson
    Adobe Employee
    Darren_MelansonAdobe EmployeeAccepted solution
    Adobe Employee
    October 2, 2017

    Hi there,

    Thanks for letting us know that this isn't working as expected. We will investigate and update this thread with an expected release date.

    -

    Darren

      robinnorth_verb
      robinnorth_verbAuthor
      Level 2
      October 3, 2017

      Hi Darren Melanson​, thanks for the quick reply. FWIW, it might just be that the tool needs recompiling against an updated version of Go -- there's a host of similar-sounding issues on the Go GitHub issues tracker: https://github.com/golang/go/search?utf8=%E2%9C%93&q=MSpanList_Insert+macOS&type=Issues


      Please do keep me posted on progress -- I'm having to rely on a Windows virtual machine to use the packager tool at present.

      Thanks!

        robinnorth_verb
        robinnorth_verbAuthor
        Level 2
        October 31, 2017

        Hi Darren Melanson​, is there any ETA on a fix for this issue yet? Thanks!

        Darren_Melanson
        Adobe Employee
        Darren_MelansonAdobe Employee
        Adobe Employee
        November 2, 2017

        Hi verbrobinnorth​

        We are hopeful to have a fix released next week - I will post here when it's made public.

        Thanks for your patience.

        -

        Darren

          robinnorth_verb
          robinnorth_verbAuthor
          Level 2
          November 2, 2017

          Great news, thanks very much!

            toddw90930131
            toddw90930131
            November 10, 2017

            Hi there, any update on timing for the fix? Thanks

            D
            dang94286488
            November 13, 2017

            Waiting to hear on this issue as well. Thank you.

            Darren_Melanson
            Adobe Employee
            Darren_MelansonAdobe Employee
            Adobe Employee
            November 15, 2017

            Installation and setup for AEM Mobile tools has been updated with a version of the packager that now support High-Sierra.

              toddw90930131
              toddw90930131
              November 15, 2017

              Excellent I can confirm it works on 10.13! Thanks very much

              robinnorth_verb
              robinnorth_verbAuthor
              Level 2
              November 16, 2017

              Thanks very much Darren Melanson​, I can confirm that it works for me on High Sierra too, which is great!

              Only one thing -- I noticed that the download for the packager tool linked to from the UK version of the support page (https://helpx.adobe.com/uk/digital-publishing-solution/help/install.html) still points to the old version, so I imagine this means that other localised support pages are also still pointing to the old version too.

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