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SOLVED

AEM Mobile Packager error on macOS High Sierra

robinnorth_verb
Level 2
Level 2

Since upgrading to macOS High Sierra, I have been unable to package articles using the AEM Mobile Packager tool -- on each packaging attempt, it crashes with a Go runtime error, as shown:

Screen Shot 2017-10-02 at 16.01.16.png

This used to happen occasionally for me on macOS Sierra, but now this error occurs on every single packaging attempt.

When can we expect updated tooling that has been tested on High Sierra to be released?

1 Accepted Solution
Darren_Melanson
Correct answer by
Employee
Employee

Hi there,

Thanks for letting us know that this isn't working as expected. We will investigate and update this thread with an expected release date.

-

Darren

View solution in original post

10 Replies
Darren_Melanson
Correct answer by
Employee
Employee

Hi there,

Thanks for letting us know that this isn't working as expected. We will investigate and update this thread with an expected release date.

-

Darren

View solution in original post

robinnorth_verb
Level 2
Level 2

Hi Darren Melanson​, thanks for the quick reply. FWIW, it might just be that the tool needs recompiling against an updated version of Go -- there's a host of similar-sounding issues on the Go GitHub issues tracker: https://github.com/golang/go/search?utf8=%E2%9C%93&q=MSpanList_Insert+macOS&type=Issues


Please do keep me posted on progress -- I'm having to rely on a Windows virtual machine to use the packager tool at present.

Thanks!

robinnorth_verb
Level 2
Level 2

Hi Darren Melanson​, is there any ETA on a fix for this issue yet? Thanks!

Darren_Melanson
Employee
Employee

Hi verbrobinnorth

We are hopeful to have a fix released next week - I will post here when it's made public.

Thanks for your patience.

-

Darren

toddw90930131
Level 1
Level 1

Hi there, any update on timing for the fix? Thanks

dang94286488
Level 1
Level 1

Waiting to hear on this issue as well. Thank you.

Darren_Melanson
Employee
Employee

Installation and setup for AEM Mobile tools has been updated with a version of the packager that now support High-Sierra.

toddw90930131
Level 1
Level 1

Excellent I can confirm it works on 10.13! Thanks very much

robinnorth_verb
Level 2
Level 2

Thanks very much Darren Melanson​, I can confirm that it works for me on High Sierra too, which is great!

Only one thing -- I noticed that the download for the packager tool linked to from the UK version of the support page (https://helpx.adobe.com/uk/digital-publishing-solution/help/install.html) still points to the old version, so I imagine this means that other localised support pages are also still pointing to the old version too.