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To enable users to customize the page displayed when AEM service outage occured.

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Level 1

27-04-2021

機能強化リクエスト(RFE)のサマリー:

customize the page displayed when AEM service outage occured.

ユースケース:  
現在/過去のビヘイビアー: nothing(default page will be displayed)
改善済み/予想されるビヘイビアー: customers can customize the page for their users.
環境の詳細(AEM バージョン/サービスパック、該当する場合はその他の詳細): AEM as Cloud Service
顧客名/組織名:  
スクリーンショット(該当する場合):  
コードパッケージ(該当する場合):  
6 Comments

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Level 1

28-04-2021

@kautuk_sahni 

 

Here is the details.

 

When AEMaaCS outage occured, this page was displayed.

Our customers want to show their own page not Adobe's. 

 

serviceoutage.png

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Employee

17-05-2021

Hi@Woobi 

Please note that depending on the cause/originate of the outage the error page is displayed by different component. For instance, this screen is shown by Fastly for 5xx status codes and sometimes those originate from the AEM application, sometimes not.
 
For the cases which originate from AEM, just an idea, I imagine the response could be caught and somehow transformed into a different status code which Fastly doesn’t react to, enabling AEM to own the markup. For the cases which do not originate from AEM (such as unhealthy pods) if you are using an Akamai or some web server front (connecting to Fastly) you can add the custom message there.

Status changed to: Needs Info

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Administrator

19-10-2021

@Woobi We are closing this ticket as we do not hear a response from you. Please reply with information asked on this thread to reopen it again. 

Status changed to: Declined